Join a fast-paced, collaborative Marketing Agency with a high-volume workload often requiring short turnaround times as a Mid-level Copywriter. Responsibilities Writing clear, concise ,and grammatically correct copy Write original copy and edit content for a range of corporate marketing and communications materials Review and proofread all copy created in the agency to ensure it is correct and in line with the relevant client brief and objectives to achieve Revise copy based on internal and client feedback/direction You must be able to manage all administration, attend all project meetings/briefings and be able to present work clearly and professionally Liaising with the Traffic manager and Client services teams regarding the progress of work Taking briefs from the Client Service teams submitted through CHASE Meeting Client Service teams to discuss their needs Solicit and assimilate copy feedback, establish priorities and oversee copy and concept-related revisions and implementation You will need to be able to work to tight deadlines and work on more than one brief/project at a time Collaborate with your creative team from concept development to delivery of final product Interpret creative briefs to assist in developing and produce creative concepts through execution on assigned brands Research and understand the client's needs and target audiences through online searches, reviews of existing research, interviews with subject matter experts and in-person meetings Present copy concepts and final deliverables to the internal team and to client representative as needed and participate in client pitches on occasion Requirements Bachelor’s degree in Journalism, English, Communications or related discipline Minimum 4-5 years professional copywriting experience with a solid portfolio of work. Please include a link to your relevant portfolio or examples of your work Exceptional writing and research skills Proofreading experience and familiarity with standard style guides a must Ability to work independently and with a team to meet deadlines Excellent organisational skill and multi-asking ability Proficiency in Microsoft Word, PowerPoint and Adobe Acrobat Pro Social media or content marketing will be advantageous

Join a creative communication agency as their Division Manager for their training and learning part of the business. There is a small division of the agency which creates a mix of facilitator-led classroom and online training modules for Learning Management Systems (LMS). They're looking for an eager and enterprising training professional on the rise.. The objective is to expand the client base – at present, predominantly from the mining industry – into a range of new sectors. The successful candidate will be responsible for: Responsibilities Managing creative staff in the division along with the Creative Lead/Director Building and managing the divisional budget. Reporting in to CEO of group Setting the sales strategy of the division and aggressively growing the client base Requirements Post-graduate level degree in business administration or education At least 5 years in the training industry Experience with both developing and delivering facilitator-led online courses and modules Knowledge of Adobe Captivate, Storyline and other LMS and authoring tools Experience in sales and client management Experience building and managing budgets Proven track record of delivery Experience with global clients French or Spanish speaker would be advantageous      

If you are an experienced social media manager with an interest in child-care, parenting and education, then this could be a great opportunity for you!  Your primary focus is: The running of digital platforms, in terms of social media and newsletters, and any additional digital related activities in order to maintain, grow and expand the brand. Responsibilities: Run social media accounts – this includes: The creation of posts (copy, design and captions) Scheduling of posts Community management (Direct Messages, Likes, Favourites, Comments etc.) Social media advertising Building of a community online Running of all live digital events (expert talks, Instagram Lives, Facebook Lives etc.) Managing client campaigns effectively and reporting on how the client campaigns performed Creation and sending of online newsletters Growing of newsletter subscriptions Working closely with the Editorial team to assure that content aligns across the brand  

A unique opportunity to be the go-to digital marketing expert to the advertising and PR global team of a well-established organisation and to build their digital marketing presence in Africa.  This is remote position that would involve travel to Malawi, Zambia and Zimbabwe.  Key Responsibilities:  Build and manage the digital marketing solution vision and technical roadmap, delivering process enhancements and solutions on time and at a quality essential to supporting business marketing objectives. Developing and implementing comprehensive digital marketing programs across all digital channels including web, SEO/SEM, database marketing, email, social media and display advertising campaigns, in line with brand plans and business priorities. Working with content marketing and design teams to create suitable content for each stage of a customer’s digital journey. Lead strategic technical initiatives within the group, partnering with developers to optimize web traffic, conceptualize and produce web content and promotional campaigns. Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs). Capture business needs across Business Units and translate those needs into processes, technology and data solutions capable of scaling to meet demand. Identify and integrate solutions across CRM, marketing tech, advertising tech and supporting solutions stack focused on streamlining operations and ensuring data efficacy for accurate targeting and measurement. Oversee overall governance of data and data analytics across the marketing organization, systems and tools. Manage migrations and lead continuous improvement of data governance and data integrity. Manage vendor relationships directly or in partnership with other stake holders ensuring that the vendor is aware of and operating in line with Full Circle business needs and expectations. Create and manage training programs for system and tools ensuring team members know how to leverage the solutions to meet their objectives and streamline their work. Develop and maintain strong internal relationships, nurturing an enablement environment where team members look to you for solutions to streamline their work and improve overall program performance. Advocate for solution and process adoption across the group, partner with leaders and team members to infuse solutions into their work and make improvements in marketing data and measurement. Key Requirements You have a degree in Marketing, Business Administration or related field You have prior experience in a similar role You have good knowledge and hands on with SEO, data analytics, social media marketing, email marketing, CRM, marketing automation and digital marketing analytics tools such as Google Analytics and Tableau Excellent analytical and project management skills You have excellent written & verbal communication skills. You are a creative thinker and problem solver. You thrive in matrix environments and are adept at building relationships with different stakeholders.  

A company specialising in digital solutions is looking for an experienced Account Manager to join their Commercial team. The ideal candidate must be an excellent communicator, with proven experience in managing and building client relationships and success in growing the company as a valuable partner for enterprise/corporate customers. Summary of primary functions: Responsible to manage, retain and grow the enterprise and corporate (key) accounts Facilitate use cases, proof of concepts and new solutions between client stakeholders and company specialists Grow and maintain value-based relationships within the client Summary of abilities: Be able to develop and present high-level business cases and/or cost justifications for the company solution to the client Be able to work with a “land and expand” mindset and project the company’s value into other areas of the client’s business Be able to elicit, document and iterate client requirements in conjunction with the company’s solutions team Be able to hold and enhance both junior and senior relationships in an account, across all relevant departments and could include Marketing, IT, Customer Support, CX and Finance. Qualifications and Experience: At least 5 years of experience in a similar role Business degree or diploma will be advantageous Sufficient computer skills including proficiency in using Excel, Word, and Powerpoint Proficient with Monday.com

A UK based agency that focuses within the entertainment industry, specifically online sports betting, has an exciting opportunity for a Graphic Designer. As a Graphic Designer you will work with the central marketing and design team in London by delivering a diverse range of marketing collateral, across various online and retail product verticals. You will contribute assets for a number of brands across multiple markets/countries and in a number of languages.  So an enthusiastic can-do attitude along with a high attention to detail is a must! Main Responsibilities Reporting to design leads, deliver a diverse range of design tasks and projects across all marketing and business channels - primarily digital assets, but also print material Engage and work closely with designers to assist them in day-to-day work commitments and to support the communication efforts of the business across their international brands Work independently on tasks when required, from start to completion, but also working directly with other design team members and business stakeholders Deliver regular assets through set templates and guidelines, ensuring consistency and quality Proof-checking and feedback on output Occasional research and competitor analysis   Qualifications, Experience and Skills Degree or relevant qualification in design-related subject (e.g. graphic design) Experience of working as a designer in an in-house or agency environment preferable Proficient in Adobe CC, primarily Photoshop, Illustrator and InDesign Strong aesthetic skills with the ability to combine various colours, fonts and layouts Able to understand key messages in briefs and react accordingly Able to work under pressure and not afraid to ask for help when required Organised with the ability to manage workload and meet deadlines Collaborate and communicate within a small team Enthusiastic with a proactive can-do attitude Knowledge/experience of betting products or sports hugely beneficial Languages: English (spoken and written) – fluency in French or Portuguese advantageous

Join a leading agency that focuses on the shopper marketing as an Art Director. Responsibilities and requirements: You would need to have an eye for detail and know your way around typography, layout, retouching and colour. You must also exude confidence, but be willing to work as part of a team towards the greater good. In the world of blended WFH/in-office, you need to be an excellent communicator and manage your time. You will work alongside the Creative Director and Executive CD to ensure only the best, most innovative shopper marketing campaigns are delivered to their clients, leaning on skillsets within their company that include 3D modelling, rendering, animation, software development as well as all the other traditional services. Campaigns executed consider not just traditional print media, but all digital channels applicable to brands they partner with as well. You must; Have 3-4 years experience as an Art Director Be able to demonstrate development of campaigns that moved the brand forward Be highly creative Have agency experience (shopper marketing agency experience advantageous) Have a thorough understanding of photography, typography and layout for print and web Have excellent interpersonal and communication skills Work well as part of a team, with a range of interesting people Have the ability to manage a team to work alongside you to deliver a solution Have an interest in social and cultural trends Be able to prioritise a varied workload in a motivated and organised manner Have excellent computer skills in relevant art and design software packages (Adobe) Have a good eye for detail Be able to see other people’s point of view and cope with criticism Be able to work within limitations and/or budgets Be conceptually strong Be chasing down a career as a Creative Director! Your tasks and duties will include; Working from a brief with other creatives, generating ideas to present to clients Working on designs to produce effective advertising material for clients Commissioning and directing specialists to work on projects, such as artists and photographers Ensure that creative outputs are presentable Inspire and mentor junior peers through being inclusive and approachable    

Looking for a Communications Officer with excellent verbal and written communication skills to assist the marketing team of a technology-focused business   You will be responsible for coordinating the communications output within the company. Create and deliver emails, brochures, newsletters and other publications. Maintain a positive public brand image of the company. FUNCTIONAL OUTPUTS/ACTIVITIES: Internal and external communications Manage all internal communications within the company (memo’s, newsletters, etc.) Create company literature and other forms of communication Copy-edit, proofread and revise communications Manage company’s internal communications app Handle all external company communication (customer newsletters, email, etc.) Assist with editing and proofreading product brochures created for customers Create marketing and promotional materials, both print and electronic JOB SPECIFICATIONCorporate Image Promote products and services through public relations initiatives Develop marketing communications campaigns Assist with product launches, road shows, campaigns etc Identify, develop and execute communications strategy that will enhance the company’s corporate image Assist with corporate gifting Create social media content Manage company’s social media platforms (LinkedIn, Facebook accounts, etc.) Keep information on company’s website updated and relevant at all times Research industry trends Advertisement Proofread and edit advertisements for both external and internal use Assist with placing of adverts on social media platforms (recruitment, new products, etc.) ACADEMIC AND TRADE QUALIFICATIONS Diploma /Bachelor’s Degree in Business Communication or related fields. PRISA WORK EXPERIENCE AND SKILLS 3-5 years work experience related to communication Proficient in Microsoft Office and Social Media Platforms Excellent verbal, written and organisational skills. Marketing knowledge.    

An award winning agency in the North is looking for a Retail Copywriter to join their busy team.  It you have cellular retail experience, this would be highly advantageous! You will be responsible for writing retail headlines and copy for: Traditional press, TV and Radio Traditional POS, including leaflets Digital ads, headers and GDN banners You should also have good internal and external presentation skills and you will be mentoring and training junior writers Requirements: Advertising agency experience 5 - 8 years copy writing experience, including retail  

Looking for a creative, consumer-minded brand-building Digital Brand Manager, with solid FMCG industry experience, who is able to work from Franschhoek/Stellenbosch in the Western Cape. QUALIFICATIONS & EXPERIENCE REQUIRED:•Demonstrable experience leading and managing SEO/SEM, writing ability, strategic thinker, marketing database, social media;•Solid knowledge of website analytics tools, (e.g.: Google Analytics, Hootsuite Enterprise etc);•Experience in setting up and optimizing Facebook Ad Campaigns with the knowledge to oversee Google, LinkedIn & Twitter; •Experience in managing social media complaints and proactive engagement campaigns;•Experience in managing and executing e-blasts and emailer campaigns; •Experience in managing Web Development Builds with the ability to inform UX/ User Experience and CRM Journeys;•Strong Analytical skills and data-driven thinking; •Up-to-date with the latest trends and best practices in online marketing; •Social media tools:•Understanding and experience of Business Manager through the Facebook Platform;•Understanding of Pixels and remarketing through social channels•Understanding ADS Manager and implementation;•Understanding Messenger Platforms and how to build one-to-one relationships through direct channels i.e. Whatsapp for Business. •Knowledge of CMS platforms: WordPress, WooCommerce, Shopify •Knowledge of Email Marketing Platforms: Mailchimp, Campaign Monitor; Touchbase Pro•Knowledge working in Social Enterprise Tools: Hootsuite and Meltwater.RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:•Strategically plan and execute all web, SEO/SEM, Marketing database, social media communication plans; •Grow our premium digital presence through paid media, PR and influencer marketing initiatives.;•Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs);•Identify trends and insights, and optimize spend and performance based on these insights;•Present new and creative digital and brand growth strategies;•Drive proactive engagement opportunities online alongside Social Media Intern and Consumer Experience Team;•Collaborate with Marketing Managers to co-develop Through the Line campaigns;•Identify and manage agencies and other vendor partners;•Evaluate emerging technologies and lead adoption if appropriate;•Crafting, implementing and managing the digital strategy for the brands including web, social media and online retailers such as Takealot, Bottleshop etc;•Manage brand websites, and the traffic levels to these sites through Google Analytics and Webmaster Tools;•Manage all email marketing campaigns, collation of key content pieces and online offers;•Conceptualize all e-commerce offers and campaigns, collaborate with retailers where relevant to broaden reach and exposure.PERSONAL ATTRIBUTES REQUIRED ARE:•Executional excellence•Excellent creative/design/ art direction sense•Ability to multi-task and attention to details•Administration management skills•Strong Interpersonal and influencing skills (eg. Relationship management, facilitation and consumer minded brand builder

A reputable pharmaceutical company has an exciting opportunity for a Project Administrator to join the team.   Main Purpose of Job The project administrative assistant will manage the day-to-day operations of the company's foundation.   Key Performance Areas  · Have a good understanding of the purpose and vision of the company's foundation · Manage day-to-day operations · Provide administrative support to ensure efficient operation of the foundation · Manage donations process · Reviewing donation submissions · Manage and maintain donation enquiries · Manage and maintain recipient database · Handling correspondence with internal and external stakeholders · Liaise with finance regarding payments of donations · Conducting GAP analysis on NPOs · Administration of board meetings · Coordinating and administering events · Coordinate and manage volunteers · Site visits to various NPOs · Maintain budget and track expenses · Carry out marketing and public relations activities   Minimum Requirements EDUCATION Diploma in administration Any undergraduate degree Major in finance would be beneficial EXPERIENCE AND SKILLS/PHYSICAL COMPETENCIES 3 (three) years administration experience Strong organisational skillsStrong administration skills High level of accuracy and attention to detail Ability to oversee small number of volunteers Flexibility with willingness and ability to vary hours according to workload Ability to multi-task Ability to learn quickly and adapt PR experience (would be beneficial)   BEHAVIOURAL QUALITIES Excellent interpersonal skills Good written and verbal communication skills Time-management Problem-solving Empathetic Passionate Ability to work with people from different backgrounds  

This is an exciting opportunity for a Head of Procurement to join a well-established pharmaceutical company. Main Purpose of Job: Stock optimisation (balance cash flow and safety stock) Manage budget and volume of stock required for various products Analysis and forecasting to plan stock, supply and demand Liaise with internal and external stakeholders on stock levels Key Performance Areas: Zero out of stocks Zero low stocks All forecasts to be sent out to suppliers first week of month Tender stock on hand report to be supplied to tender Manager (MIM) Cape Town (DC) replenishment done twice weekly Weekly stock report presented 4x a month to sales Possibly materials resource planning Minimum Requirements: EDUCATION: B.Com Supply Chain, Finance B.Eng EXPERIENCE Senior resource with minimum 5 years procurement management experience (preferably in pharmaceutical industry or FMCG). Experience in inventory management analysis and forecasting Preferred materials resource planning (MRP) Management accounting experience (cost accounting, scenario planning) Knowledge of procurement systems/models and its implementation SKILLS/PHYSICAL COMPETENCIES: Pastel preferable Power BI Proficient in Excel BEHAVIOURAL QUALITIES: Sense of urgency Interpersonal skills Highly analytical Critical thinking Systems thinker Customer services    

Join this well-established pharmaceutical company as their Accountant. Main Purpose of Job: Capturing day to day financial transactions, including verifying, classifying, posting and recording accounts payables data. Key Performance Areas: · Requesting supplier invoices and obtaining sign-off on supplier invoices from relevant Heads of Department · Processing of supplier invoice invoices into the ledgers (Pastel) · Preparation of supporting payment packs for review by FM · Distribution of remittance advice and POP to internal and external parties · Preparation of monthly creditor's recons · Filing of invoices and payments to supplier files · Assist in the audit of sales representative expense claims back to underlying supporting data · Assist in completing the new supplier application checklist and verification of new suppliers in line with company SOP · Load new suppliers on to Pastel · Load payments on to the banking system · Resolve supplier queries · Assist in processing of inter-company recharge journals · Maintenance of allocated scoreboards and dashboards · Daily update of entities bank balances and compilation of daily bank recons · Assist in month-end process including drafting of month-end journals and management comments for management review · Assist in external audit queries and data requests · Assist in compilation of supporting data for BBBEE verification · Processing good received notes (GRVs) onto pastel for stock received and verifying the accuracy of the information on supplier invoices Minimum Requirements: EDUCATION: Bachelor of Commerce (undergraduate) EXPERIENCE: 3-4 years experience in a similar role SKILLS/PHYSICAL COMPETENCIES: Good knowledge of Microsoft Office (Word, Excel, Outlook) Good knowledge of Pastel/similar accounting system Experience using Pastel BEHAVIOURAL QUALITIES Attention to detail Deadline-driven Time management skills Good interpersonal skills Good communication skills Assertive when required Analytical skills Able to work under pressure Planning skills Use Initiative  

A great opportunity to work for a reputable healthcare company as a BI Developer. Main Purpose of Job The BI Developer is responsible for end-to-end BI development, support, monitoring and maintenance within the BI and Data Warehouse environment/s, as well as general BI functions to assist the BI team in day-to-day operations and ad hoc tasks when required. Key Performance Areas: 1 Coding and Scripting: SQL C# VB / .NET DAX MDX General BI Coding and Scripting (any other required language or platform) 2 Development and Maintenance: ETL SSIS Stored Procedures Views SSRS SSAS Reports and Dashboards PowerBI Data Science and Machine Learning Semantic and Analytical layers General BI Development and Maintenance (any other required tool or platform) 3 Support and Analysis: Data Data Models ETL Packages Cubes and Tabular Models Reports and Dashboards Scripts and Code Stored Procedures and Views Requirements Predictive Analytics Data Science and Machine Learning Solution / System General BI Support and Analysis (any other required tool, platform or area) 4 Scheduling and Monitoring: Data and Data Files ETL Packages Cubes and Tabular Models Reports and dashboards FTP’s Data Quality General BI Monitoring and Scheduling 5 Database Management: Table Management Data Management User Management Backups and log files Restore and Recovery Data Access Indexing General Database Management and Administration 6 Planning and Design: Output Tasks Integration Packages Cubes and Tabular Models Reports and dashboards FTPs Data Quality General BI Planning and Design 7 General BI: Infrastructure management User Management Security Management Schedule and Monitoring BI Methodologies Best Practice Dimensional Modelling FTP Management Master Data Management Data Quality Management Metadata Management Technology Management Automation General BI Knowledge Role Complexity: Working with internal and external data and data suppliers. Minimum Requirements: EDUCATION Matric Degree or Diploma in IT / IS or related field MS certification advantageous MS BI certification advantageous   EXPERIENCE.   Minimum of 4 years overall in SQL development Minimum of 2 years in end to end BI tools SKILLS/PHYSICAL COMPETENCIES Strong data processing skills Strong data analysis skills Sound knowledge and experience in Microsoft Business Intelligence Tools Exceptional coding skills (SQL, C#, other) Advanced skills in Report and Dashboarding tool/s and techniques Knowledgeable in BI tools, techniques and methodologies Database management BEHAVIOURAL QUALITIES Ability to work under pressure Target and goal Driven Flexibility and willingness to learn Passion for data and coding Ability to work accurately, with attention to detail Logical and Analytical thinking Problem solving Self motivated Planning and Organizing Ability to prioritise and adapt to changing priorities High level of confidentiality Ability to work independently Good interpersonal skills DESIRABLE SKILLS & EXPERIENCE: Information Systems / Information technology or related Degree / Diploma MS Certification End to End Business Intelligence Experience    

A well-established pharmaceutical industry has an exciting opportunity for a BI Specialist to join the company. Main Purpose of Job: To offer interactive visualisation and advanced analytics capabilities that empower the business to make smarter and real-time decisions. Key Performance Areas: Summary · PowerBI development: data processing, modelling, transformation and building visualisations · ETL development using ETL tools and techniques · Developing stored procedures, views, joins, aggregates, temp tables, etc · Understanding and implementing data processing techniques · Understanding and implementing data transformation techniques · Data trouble-shooting (source files, source systems, databases, etc) · Thorough testing of unit and data set groupings is required · Analyse, design and trouble shoot data, visualisations and ETL packages · Building reports, dashboards and other visualisations · Verbally communicate with team members and other stakeholders and present to small groups . Elicit requirements verbally without the benefit of documentation Detail: Understand business requirements in BI context and design data models to transform raw data into meaningful insights Create dashboards and interactive visual reports using Power BI Identify key performance indicators (KPIs) with clear objectives and consistently monitor those Analysing data and present data through reports that aid decision-making Convert business requirements into technical specifications and decide timeline to accomplish Create relationships between data and develop tabular and other multi-dimensional data models Chart creation and data documentation explaining algorithms, parameters, models and relations Design, develop, test and deploy Power BI scripts and perform detailed analytics Perform DAX queries and functions in Power BI Analyse current ETL process, define and design new systems Data warehouse development and work with SSAS, SSIS, and SSRS Redefine and make technical/strategic changes to enhance existing business Intelligence systems Create customised charts and custom calculations as per requirements Design, develop and deploy business intelligence solutions as per needs Work with users and team members at all levels for performance improvement and suggestions   Minimum Requirements EDUCATION Bachelor’s degree in Data Analytics, Bachelor’s degree with Mathematics and/or Applied Mathematics EXPERIENCE. Minimum experience of 2 or 3 years working with BI tools or any data-specific roles. Must have experience in BI tools, have a sound knowledge of database management, SQL querying, data modelling, data warehousing, business intelligence. Experience working ERP solutions would be advantageous. SKILLS AND COMPETENCIES: Essential Analytical mindset with a problem-solving approach MS PowerBI ETL MS SQL Data Processing Data Transformation Data Analysis Testing BI Support and Analysis Visualisations Presentation and Communication Verbal Requirements Elicitation Database Management MS SSIS Dax   Advantageous Documentation Research and Implementation C# or similar Excel Dimensional Modelling Stay updated with advancements and best practices in design and development BEHAVIOURAL QUALITIES: Attention to detail, Precise, analytical approach to work tasks. Working without close supervision. Meeting deadlines. Ability to interact with business as well as technical teams Strong communication and management skills Ability to learn and respond quickly to the fast-changing business environment Ability to multitask and excellent interpersonal skills Ability to work in an agile environment with a focus on continuous improvement Self-motivated and eager to learn A team player and able to lead and initiate DESIRABLE SKILLS AND EXPERIENCE: Data Analytics: Be able to see the big picture and communicate insights in layman’s terms to everyone in the organisation Able to drill-down data and visualise data in the best possible way through charts / reports/ dashboards Software Development Skills: You don't have to be an expert in software development, but to meet diversified needs, know how to develop a custom BI solution. It is essential to understand technical aspects as well as software development architecture to transform requirements into technical presence.  

The primary purpose of the business development manager is to drive new business, engage new clients, and market the company to prospective clients. This is a remote position with a global company and ideally the candidate should have previous sales / business development experience within the B2B and events industry.  Candidate must be able to travel internationally. Creating a list of potential leads within relevant markets CRM management Management of collaterals Collaboration with the team lead Reporting on the lead development and follow up Contacting potential clients Strategic development with convention centres Strategic development in other fields Sales management Respond to all sales inquiries Contact potential clients daily & weekly Following up and reverting to client requests Managing the various sales channels; lead feeder, sales navigator, website inquiries Develop a business development planner & budget Conduct client calls and initial discussions with prospective clients Strategically aligning with new partners to further promote the company Research/lead generation Lead generation through research by creating/populating a list of potential leads within the relevant markets Harvesting leads from the database  Vetting all leads received  Administration Prepare correspondence, weekly reports, and high-quality presentations as required Prepare budgets and proposals per client request Forecast reporting, reporting on the status of the business development pipeline Capturing all sales opportunities in the CRM program Maintaining the CRM management system Memberships and subscriptions Research and submission of awards Compile other reports relating to the department Marketing Assist in the preparation and organising of promotional/sales material  Identify key areas for business development opportunities Maintain an ongoing presence on social channels Review and advise on key business development materials Travel & Trade Shows Identifying key shows to assist  with lead generation Assist with arranging meetings for trade shows, workshops, and sales missions

A leading Healthcare Business is looking for a Marketing Insight Data Analyst. You will be a strong contributor to the customer experience team and the organization by providing strategic and tactical insights that will help in planning and delivering towards a truly customer-centric experience across all touchpoints. You will be the focal point who works closely with different business units to better understand and analyze consumer and customer experience related data and metrics. DESIRABLE SKILLS & EXPERIENCE: Essential Analytical mindset with a problem-solving approach MS PowerBI MS SQL Data Processing Data Transformation Data Analysis (Python,API) Testing Visualizations Presentation and Communication Verbal Requirements Elicitation DAX Data Science/Statistical methods (ML, Regression etc.) Project Management Customer journey/business requirement identification Advantageous Dealing with Marketing, Digital Marketing and New Business Development datasets Research and Implementation Excel Dimensional Modelling Simulation Modelling (Agent based modelling etc Key Performance Areas (Core, essential responsibilities –outputs of the position) To identify, measure and analyse external and internal market data into meaningful insights to inform critical business decisions by presenting data in reports Identify key performance indicators (KPIs) with clear objectives and consistently monitor those To construct scientific research into data gathering techniques based on business needs on qualitative and qualitative information To independently understand the business requirements by liaising with various external and internal stakeholders and conducting requirement gathering workshops and then convert business requirements into technical specifications and decide timeline to accomplish To investigate and understand the customer journey and how to produce data and insights that supports the problem/solution To manage his/her own projects according to deadlines To construct analytical models and solutions based on business problems such as Return on Investment (ROI), New Business Development (NBD), Scenario planning, Marketing Segmentation, Digital Marketing etc. To use the latest data tools in industry to gather or analyse the data (e.g.Python,API,CX) To understand data engineering principles (ETL) and tools (SQL, SSIS etc.) and liaise with the BI developers to construct data models effectively To create relationships between data and develop tabular and other multidimensional data models To continuously improve reporting through quarterly Kaizen reporting & recommendations BEHAVIOURAL QUALITIES Analytical Mindset Accuracy (Attention to detail) Talk with the voice of the customer/business Problem Solving Meeting deadlines. Ability to interact with business as well as technical teams Strong communication and management skills Ability to learn and respond quickly to the fast-changing business environment Ability to multitask and excellent interpersonal skills Ability to work in an agile environment with a focus on continuous improvement Self-motivated and eager to learn A team player and able to lead and initiate

Looking for a Brand Manager for a leading healthcare business with previous pharmaceutical industry experience.  SKILLS/PHYSICAL COMPETENCIES Project management Agency engagement Performance monitoring, outlier diagnosis and management Customer engagement and feedback to market insights KOL management Excellent communication skills Strong problem-solving skills Customer experience (CX) strategies Clinical analytical skills Digital and social media marketing insights required Critical thinking skills and the ability to use data insights to drive marketing strategies and tactics Key Performance Areas (Core, essential responsibilities –outputs of the position) · Champion opportunities to consistently Improve the "Brand" experience · Drive customer retention, and switch from competitor brands · Map the customer journey and identify opportunities to proactively intervene on the client’s behalf · Guide team in effective resolution of customer issues and handle any escalations · Develop listening points in the customer journey, define and segment the customer base. Develop varying strategies to address segmented customer needs based on their progress on the adoption curve, defend the existing customer base and identify opportunities for continuous improvement · Test new strategies for driving customer value · Develop and implement customer experience strategies, · Reviewing and pulling insights from analytics and data · Segmenting customers and audiences into meaningful groups · Using insights from data to make improvements, maintain the feedback loop flow, and predict future needs and problems. · Team alignment and collaboration to deliver on customer experience objectives · Brand blueprint/DNA ownership and maintenance · Effective execution of customer experience strategy: Define objectives, Develop hypotheses, establish a method of execution, Implement, Monitor and iterate based on customer experience and response. · New representative brand onboarding BEHAVIOURAL QUALITIES Organised Ability to build and maintain relationships with external stakeholders and internal cross-functional team members Ability to adapt in a fast-paced, changing growth environment and to work independently. Support team Good leadership skills Collaboration Skills

Looking for a detail-orientated experienced content manager for a leading healthcare business to build their brand identity and online presence through the creation and dissemination of multimedia content online. This involves developing content strategies, managing a content team, growing an online community and tracking that community's growth, among other duties. SKILLS/PHYSICAL COMPETENCIES Knowledge of SEO and web traffic metrics Familiarity with social media platforms and metrics Excellent writing and verbal skills in English Attention to detail Good organizational and time-management skills Bachelor's Degree in Communications, Journalism, English or related field. Adept at keyword placement and SEO best practices. Proficiency with popular content management systems. Experience with social media management. Creativity and the ability to develop original content. Ability to develop content that provokes engagement. Strong leadership qualities. Key Performance Areas (Core, essential responsibilities –outputs of the position) · You will be responsible for creating, improving and maintaining content to achieve their B2C business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic      and metrics to identify best practices. · Experienced professional with demonstrable creative writing skills. As a Content manager, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization        and brand consistency, we would like to meet you. · Oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience. · Possess the ability to think both creatively and analytically. Content Manager duties include producing and publishing content, writing, editing and proofreading, formulating content strategies and     managing  a content team, among other tasks. · Content Managers should be comfortable finding creative ways of building an online presence, as well as using analytics in the formulation of a content strategy. Here, content is defined as multimedia       articles, blog posts, images or videos that aid in fostering engagement online. · Develop content strategy aligned with short-term and long-term marketing targets · Collaborate with marketing and design teams to plan and develop site content, style and layout · Create and publish engaging content · Edit, proofread and improve posts · Liaise with Marketing to ensure brand consistency · Collaborate with SEO/SEM specialists to optimize content according to SEO research · Collaborate with Social Media Marketing Manager to optimize social media content by audience. · Use content management systems to analyse website traffic and users engagement metrics · Manage content distribution to online channels and social media platforms to increase web traffic · Develop content calendar and measure performance against the calendar · Ensure legal compliance (e.g. copyright and data protection) · Stay up-to-date with developments and generate new ideas to draw audience’s attention · Writing, editing and proofreading content. · Formulating a cross-platform content strategy. · Brainstorm with team members to develop new ideas. · Provide editorial, creative and technical support to team members. · Track web analytics to ascertain content engagement levels. · Competitor content analysis: Activity and impact · Content trends analysis and recommendations  

A leading Healthcare business is looking for a Social Media Manager who will be responsible for planning, implementing, managing and monitoring the company's Social Media strategy in order to increase brand awareness, improve marketing efforts and increase sales. SKILLS/PHYSICAL COMPETENCIES Social Media Strategist using social media for brand awareness and impressions Excellent knowledge of Facebook, Instagram, Twitter and other social media best practices Comprehensive insight into social media monitoring resources and metrics Understanding of SEO and web traffic metrics Experience with doing audience and buyer persona research Good understanding of social media KPIs Familiarity with web design and publishing Excellent multitasking skills Great leadership skills Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal, presentation and communication skills Key Performance Areas (Core, essential responsibilities –outputs of the position) · Develop, implement and manage our social media strategy · Define most important social media KPIs · Manage and oversee social media content in conjunction with Content Managers and the Marketing team - to ensure content is aligned with strategy and content drives engagement and increased sales   through our social media audience. · Measure the success of every social media campaign · Stay up to date with latest social media best practices and technologies · Collaborate with Marketing, Sales and Product Development teams · Monitor SEO and user engagement and suggest content optimization · Develop influencer and brand advocacy network · Provide constructive feedback in order to align and pivot content/strategies to changing market forces · Maximise ROI of social media campaigns · Aligning and pivoting social media campaigns in line with social media algorithm changes · Social media competitor analysis: Activity, spend, ROI · Social media trends analysis and recommendations · Social media case study development for internal skills development · Kaizen reporting based on campaign analysis  

A great opportunity for a Creative Team to join an awesome promo agency that brings great power of stories to brands the world over. This dynamic company has a vacancy for a Motion Graphic Designer, Editor and Copywriter. This will be a team that will help bolster the Creative Director. Experience in broadcasting is a must! This is an EE team that is open to existing teams or individuals who would be paired together. NB. Every candidate to submit a CV and portfolio.    

This is a unique opportunity for a skilled CRM Automation Specialist to work within the digital marketing department of a leading FMCG global business.  Job Purpose:The automation specialist will define and implement digital campaigns to users in order to drive engagement, conversions, traffic and revenue, based on the strategy defined with the business. Acrossmarketing, sales and service, the automation specialist will use Salesforce Marketing Cloud to focus on 1-to-1 customer journey through all connected devices on every channel. Develop and connectconsumer interactions combining user data and behaviour to create relevant communication that is delivered in real time, on customer’s terms. The automation specialist will be responsible for the strategy that best aligns to the insights and analysis of the business and configure automation journeys to deliver Email and SMS campaigns as well as push notifications. They will also be responsible for data acquisition through realisation and design of landing pages for registration forms, quiz dynamics or creation of surveys. Key outputs and responsibilities:• Ensuring successful delivery of Marketing Automation Deployments within the expected SLA’s for small, medium and big projects.• Management and deployment of:• Journey Builder: Design journeys based on communication plans to ensure all triggers are set up to run and deploy.• Email Campaigns: Build Emails, define audience, analyse performance and guide on the design of email templates.• SMS Campaigns: Creation of contact lists using the SMS templates and send configuration• Push Notifications: Creating audiences for Push Notifications and custom content settings• Landing Pages: Building of campaign pages, creation of surveys, quizzes and registration forms.• Provide technical expertise to the BU to help them clarify their business requirement and ensuring the product delivered properly aims the campaign/product/area purpose• Proactively suggest initiatives in order to capture first party data from consumers.• Ensuring Digital Security is compliant with all Global standards and policies• Team player with strong communications skills that works well under pressure and delivers quality work aligned within the project scope. Profile:• Matric• Higher Certificate/Diploma or relevant tertiary qualifications / certifications in Digital Marketing, Web & Graphic Design or Similar• Digital Marketing Skills / Campaign experience• 2 – 4 Years’ experience as an automation specialist• Sales Force Marketing Cloud Knowledge: Certifications obtained in Salesforce Marketing Cloud Email Specialist & Salesforce Marketing Cloud Consultant• Cloud Technology knowledge in Salesforce Sales / Service Cloud• Excellent command of the English Language Key Attributes• Analytical• Strategically minded communicator to collaborate with various stakeholders• Digital Native and promotes user advocacy with rapid prototyping• Organized, result oriented professional• Self-motivated, organised and passionate• Natural diplomacy skills• Team player• Good time-management skills and strong team spirit• Pro-active, is persuasive and promotes strong business and revising skills• Agile minded and has the ability to perform under pressure

A dynamic agency who provides visual communications to corporates based in Cape Town has an opportunity for a Copywriter with strong conceptual abilities.   Responsibilities Manage scripting process from concept to completion for corporate communication products Work alongside a team of client service consultants, illustrators, designers, art directors and post-production Attend briefing sessions to better understand the objectives of the content being produced Offer creative input and record all creative direction from the team before briefing the script or edits into the studio Follow the project’s creative development throughout and continue to give input on the work being produced Provide feedback and updates to ensure that all project objectives are being adhered to   Requirements Relevant creative qualification in writing preferred Previous experience in a similar role Condense and translate detailed factual content into an engaging and entertaining narrative      

Join a leading brand and conceptual design agency as their Senior Designer.   Responsibilities Conceptualise and design at a high level – deliver world-class creative solutions Approach all projects with verve and passion Implementation of brand design strategy with the support of a Creative Director or specialist strategist Work on and lead assigned projects from brief, through design concept, to design finalisation and production implementation Support the Creative Director and Client Service team in satisfying client requirements and in selling work, especially where client requests are challenged Proactively ensure the efficient progress of a project from brief to completion Work collaboratively with the Copywriter to develop creative solutions Assist in the management of junior and freelance designers as required Engage with and work within changing multi-disciplinary teams Interrogate the brief independently Prepare and deliver creative presentations internally Play an active role in client meetings Help ensure that deadlines are met and design solutions are conceived practically and within budget and technical constraints Art direct photo shoots from pre-production planning to final retouched images Direct motion artist, sound engineers and voice-over artists Oversee execution and quality control of printing and production Requirements Bachelor Degree or National Diploma in Graphic Design Minimum 5 years of relevant industry experience Strong knowledge of Adobe Creative Suite Demonstrable skills in sketching, stylisation, typography, retouching and finished art are essential Supplementary skills in illustration, photography and technical drawing are desirable A clear understanding of professional printing processes, photography, illustration and typography Must have strong copywriting skills Direct experience in various client industries, both business-to-business and business-to-consumer Direct experience in all of the key design disciplines including Identity, packaging, signage, web and environmental graphics Personal experience in developing corporate brand identity systems Exposure to related design disciplines and marketing functions, e.g. Advertising, Public Relations, Interiors, Product Design, Interactive Design and Animation

An innovative and well-established software business has a vacancy for a Digital Communications and Content Manager. In addition to your love for content and digital communications, you should also have an interest in technology or healthcare, but preferably both.  QUALIFICATIONS, EXPERIENCE, & SKILLS: Bachelor’s Degree Communication/Marketing, Journalism, Public Relations or equivalent Working knowledge of digital marketing and communications KEY RESPONSIBILITIES: Lead the development, management and layout design of communication, such as social media assets, presentations, newsletters, event support materials and brochures Plan, strategise, develop and execute digital campaigns, social Media marketing and mobile Optimisation, and all other digital deliverables Interface with Marketing and Communications functions Lead ongoing community management of Social Media platforms Manage digital agency relationships, day-to-day production, budgets and execution schedules. Own and maintain online analytics, SEO and Performance metrics Develop and coordinate innovative ideas on how to improve the companies digital presence Contribute to the development of an integrated communications strategy for the company Incorporate PR, Marketing and Online Implement the communications strategy and plans to increase brand awareness and recognition for the organisation Develop relationships with key media to secure and grow media coverage both online and offline Support the writing of press releases for media Monitor press stories relating to the company and its brand and maximise opportunities  Collate and analyse current communications and messages and ensure consistency Prepare and distribute internal communication, including Weekly newsletter, news alerts, etc. Provide communication support for internal projects Work with agencies to design communication campaigns Ensure open communication channels with employees and implement change management interventions where necessary Disseminate all company information using all available and relevant Media Other requirements Ability to manage and influence multiple and complex stakeholders Ability to work in a fast paced, collaborative and changing environment Understanding of what it means to work in an organisation with a strong focus on customer centricity Learning agility, high energy level and a strong work ethic Experience in supporting communication efforts across a multi-Business unit organisation Demonstrated poise and confidence in working with all levels in the company, including senior executives Ability to inspire confidence and establish oneself as the communications specialist on various teams Strong research, writing, editing and proofreading skills Ability to work collaboratively across functions; interpersonal and customer service skills; ability to work in a positive manner with individuals inside and outside of the company. Ability to establish and meet deadlines on time and on budget, work under pressure and handle multiple priorities Strong project management skills A good knowledge of communication process. Excellent organisational and prioritisation skills. Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint). · Ability to champion and represent a new and exciting culture focused on ‘high ideals Ability to work in a fast paced, collaborative and changing environment · Deep understanding of digital marketing and digital production Proven experience delivering effective and innovative digital campaigns Experience managing successful social media campaigns, and a solid understanding of social marketing Solid understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business Strong management skills Excellent oral and written communication skills

Join a leading financial services company in Pretoria as their PPC Specialist and assist with digital and Google platforms. Responsibilities Assisting the Team Lead with day-to-day tasks and ad-hoc implementation including the writing of creative briefs for creative needs across search, Video and display and facilitating the compliance process Make use of ad serving technologies such as Google Ads and Google Marketing Platform Taking ownership for the successful delivery and deployment of creative campaigns across all display platforms Working closely with all media partners Running programmatic campaigns, developing strategies and optimisation to achieve the desired goal Partner with marketing team members to develop integrated efforts across channels, on new and upcoming campaigns Develop a total understanding of digital audiences marketing through targeting techniques Provide campaign performance reporting and analysis on a daily, weekly and monthly basis Stay on top of the always-evolving digital marketing landscape, from industry news to emerging technology Assist in the development of marketing campaigns using digital channels Experience Relevant degree or qualification in related field More than 2 – 5 years of experience working in digital and PPC Solid display digital media experience Solid paid media experience within Google Marketing Platform, RTB and Programmatic media buying Have had exposure to DV360 and Campaign Manager Working with large data sets to drive insights and recommendations Detail-oriented with a focus on driving performance Being Google certified would be an advantage    

A leading experiential travel and yacht expedition specialist company is looking for a SEO and Content Marketing Assistant to join their team on a freelance project basis for up to three months.  There is scope to extend the position should opportunities allow. This position will work closely with the key members of their marketing team to deliver on key areas of their SEO plan. Core Responsibilities Support their digital marketing team in delivering key areas of their SEO plan to drive quality organic impressions, traffic and conversions Completing on page optimisations for target keywords Identify, research and write short-form and long-form SEO content for all company websites Support in tracking SEO performance metrics to refine plans Ensure all work adheres to the company brand guidelines Personal Specification Strong analytical and digital skills or proven passion Comfortable managing multiple projects simultaneously and meeting deadlines Team player who is also comfortable leading on responsibilities independently Able to work remotely Experience and Qualifications Must have a minimum of one years’ experience within a digital marketing position or content marketing position, preferably with time spent on SEO Strong copywriting skills to produce engaging, accurate and SEO friendly content for diverse audiences Preferred luxury or travel sector experience Experience with WordPress preferred, but confidence in an alternate CMS is acceptable Degree in marketing or related field  

Join an innovative and creative communications agency as their PR Account Director focusing on one of their biggest clients in the tech space. Requirements Relevant qualification in PR and communications 5 or more years experience in a senior role Strong writer and communicator Knowledge and understanding of the B2B tech space Keen on internal communications Previous and proven track record as a PR Account Director Experience in building strong media relations Dedicated to managing and developing projects, campaigns and the clients global accounts Well-spoken and diplomatic Brief in global executive and pitch global corporate communication stories to various internal employee channels and platform Understanding corporate accounts and the importance of brand guidelines Proofread and edit documents for senior staff Writer blog posts, newsletter and various digital articles    

Join a reputable and established PR agency as a PR Account Director working on clients within the financial services industry. Responsibilities Be a trusted advisor and consultant towards clients Account manage client account providing real-time knowledge of client activities Delegate tasks effectively to you team Project manage tasks from start to finish whilst overseeing teams and making sure they are implementing where they should Develop strategic and tactical client proposals Write effective content for the clients full portfolio and display excellent editing skills Ensure journalist relationships are being built and maintained Display an excellent knowledge of the South African media landscape Pitch relevant story angle to targeted media whilst displaying creativity and an understanding of newsworthiness   Requirements A tertiary qualification in Public Relations Proficient in MS Office (i.e. Word / Excel / PowerPoint etc.) Minimum 6 years working experience in a PR Agency Experience working on short-term Insurance / finance clients (is essential) A good command of the English language (both verbal and written) Strong presentation skills Strong people management skills Strong time managements skills Strong organisational skills A good grasp and understanding of the South African media landscape Proficient on all platforms of social media (i.e. Facebook, Twitter, Instagram, TikTok etc.)  

An established concern and trusted custodian of many of the world’s best-loved children’s brands is looking for a Graphic Designer to join their team. This is the ideal candidate: Junior to mid designer with at least 2 to 3 years experience Strong leadership potential and good work ethic Proficient in both Illustrator and Photoshop (Mac experience a plus) Graphic Design / Fashion Design qualification Product developer, specialising in either clothing, luggage, footwear or similar line of work Character product design background will be desirable Please present a strong portfolio, displaying skills

Join a leading financial insurance company as their Mid-weight Producer and assist the creative and production team with TV ad campaigns.   Responsibilities: Set up and book all briefings, director treatments, meetings between production and suppliers and any other meetings as may be required Source clients for testimonial campaigns Assist production house with contacting clients, preparing them for shoots, liaising with regard to call sheets etc Ensure that flighting codes are timeously obtained from media, and manage the process of obtaining new flighting codes Assisting the production manager / creative lead where possible Sitting in on budget presentations where possible to better understand the budgeting process Analysing all budgets to benchmark production costs and input into areas where costs may be cut and profitability improved Maintaining a production cost spreadsheet with costs per campaign and analysis of production costs on an ongoing basis Liaising with artists’ agents on artists’ remuneration and preparation of artists’ contracts prior to shooting Updating production folders on the server and on Adstream timeously Have extensive knowledge of current broadcast work in circulation as well as directors and production house capabilities and be able to offer an informed recommendation as to which directors are suitable for each campaign Show ongoing initiative and apply an intuitive/pro-active approach to assisting with a production by checking in regularly with the creative lead and seeing if there is anything that requires attention or follow up rather than waiting for instructions Act as the main point of contact to external producers and stay on top of all ongoing email updates concerning the production Make the first attempt at answering questions from external producers in a thorough and helpful way   Requirements Independent and meticulous Creative flair and innovative thinker Incredibly well spoken with strong interpersonal and negotiation skills Strong writing skills and attention to detail Relationship management Strategy and project management skills The ability to manage multiple tasks within tight deadlines

A leader in the Financial services and investment industry is looking for a Creative Lead (Agency ECD) to join their marketing team.   Responsibilities Work with the strategists to define a product creative strategy and go-to-market proposition Conceptualise new creative campaigns for television that will also extend into other media Present / pitch creative concepts to Exco and senior leadership for approval Work with production companies to define the exact art direction of the campaign Work with internal resources such as data analyst, actuaries and finance to source appropriate input resources to make the campaign work To direct the TV shoot with the production company To produce final TV adverts of various lengths and formats for submission to TV stations and digital platforms To compile and manage the production budget To work with the management team in evaluating marketing opportunities and sponsorships To proactively conceptualise ideas to further enhance customer perception and thereby increase the generation of leads To work across all business products To proactively conceptualise creative ideas to enhance digital interaction Work across all products including personal, business, life and funeral insurance, investments and CSI initiatives   Requirements Matric 8 years’ work experience with a minimum of 3 years’ in a senior creative position A solid understanding of design, copy and web practices Have an in-depth knowledge of brand development and multi-channel marketing models A creative visionary and strategic thinker Deep understanding and experience working across end-to-end consumer experiences and full funnel creative efforts in a digital and technology-driven environment Strong presentation and communications skills including experience working closely with senior leadership (c-suite)

The digital marketing department of leading financial institution is looking for an individual with a strong drive for digital marketing with knowledge and understanding of Direct Marketing, as well as Content Marketing, Affiliate Marketing, Copywriting and Display Marketing in the digital marketing environment. The ideal candidate will be enthusiastic about digital marketing and have the ability to adapt to the ever changing landscape. They need to be organised and detailed orientated with strong data analysis skills. They must be able to work within a team across all levels of the organisation as well as build relationships with external partners in order to drive growth and build on new and existing digital direct marketing strategies. To perform this function effectively they must have a good understanding of online marketing methods and trends to direct marketing drive lead generation campaigns. As a direct marketer they will be responsible for implementing direct marketing campaigns as well as other digitally produced material. Responsibilities: Day to day management and optimization of direct marketing campaigns, to existing clients, potential and ex client campaigns. Day to day running of campaign reports to monitor performance. Consistently find new ways to reach target audiences using new methods and channels. Presenting to management team and implementation of new channels. Critically analyse the performance of campaigns; identify strategic opportunities; facilitating change to hit and exceed expectations and KPI’s. Schedule and execute targeted campaigns across a range of platforms, including targeted and trigger based email, SMS, mobile app and other channels to increase lead generation via upsell, cross sell and conversion campaigns. Assist with driving direct marketing strategy and forecasts via direct marketing initiatives. Report on weekly, monthly, quarterly and annually basis on campaign performance and identify risks and opportunities to marketing team cross divisional departments. Deliver and manage project plans by assigning and tracking work-group projects, ensuring established processes are followed, and delivering all direct marketing projects on strategy, on time, on budget and error free. Take ownership for the successful delivery and deployment of direct marketing campaigns across all direct marketing methods and platforms. Develop a total understanding of digital audience marketing through targeting techniques. Driving campaign optimisation by working closely with data teams, creative and copy teams. Work closely with management to communicate campaign strategy, progress and results; Submit regular campaign reports and give strategic recommendations; Compiling briefing documents for new creatives and management of deadlines for new campaign rollout. Provide guidelines on creative and copy for all direct marketing campaigns and take ownership of campaign planning, rollout and performance. Qualifications: A degree or qualification in Digital Marketing or similar. Experience: Previous experience in an analytical environment will be advantageous; More than 3 years of digital marketing experience; Previous experience in a direct marketing role will be advantageous; Strong understanding of digital marketing technologies and marketing platforms; Strong understanding of direct and affiliate marketing methods; Previous experience in direct campaign and creative performance management; Comfortable working with BI tools and platforms such as Braze, Mailchimp etc. ;experience with Braze platform will be advantageous; Experience in preparation of briefs, direct marketing plans, analysis of key performance indicators.

A global business within the medical industry has a vacancy for Digital Marketing Specialist Job requirements and responsibilities: Graphic / Digital Design Proficient in InDesign and Illustrator Proficient in Microsoft Word, Excel and Powerpoint Proficient knowledge in MailChimp and the design of Email Campaigns. Pull insight from Email Campaigns Ability to understand the different segments and audiences within MailChimp and create campaign which are relevant to the necessary group(s) Experience and knowledge of Google Analytics and Google Search Console. (Be able to pull a monthly report of current KPIs and provide insight) Ability to take insights and make the necessary changes to digital strategy or if necessary, create a new strategy Content Creation. Ability to create content which is relevant to target audience and use the content across different platforms Experience and Knowledge of SEO Website (maintenance and content) Wordpress knowledge advantageous Make necessary changes on the website. New pages, changing content, updating images etc Website Developers and designers Printing Suppliers Branding Suppliers 3rd Party Advertisers and Media Houses Attributes: Excellent project management skills with the ability to consistently prioritize tasks Outstanding written and verbal communication. English. Highly motivated and can work alone. Detailed orientated Organised and efficient Team Player Creative problem solver Passionate about winning Ability to make fast decisions Ability to work under pressure Event and Exhibition management Medical industry experience advantageous    

A leading global FMCG business has a vacancy for a Martech Technology Specialist. The key purpose of the MarTech Technology Specialist will be to support the development, implementation and operation of the technology strategy for the companies Africa’s transformational digital marketing, digital content and digital consumer experience capabilities Key Roles and responsibilities: Implement and integrate MarTech (Marketing Technology) products Consumer data platform (CDP), Data Management Platforms (DMP) , Demand-side platform (DSP) and other platforms in the digital advertising ecosystem Build and share deep knowledge of data-driven, digital marketing, personalization and consumer analytics Adoption ambassador. Train and support marketing staff and agencies across Africa on using MarTech products Monitor data quality, usage, performance and SLAs within the MarTech stack across Africa Support and resolve technical Consumer data platform incidents Architect the overall MarTech stack in collaboration with other relevant tech teams. Including integration to non-marketing systems Well versed in current privacy and compliance requirements related to consumer data within Africa Profile: IT related B Degree, Diploma or business related qualification Curious and passionate about MarTech. Broad knowledge of the rapidly evolving MarTech landscape including SEO, Consumer data gathering and segmentation, Digital Media, Consumer Journeys, etc. Strong SQL experience with common relational databases (e.g., Advanced SQL: •Join, Aggregation, Partitioning, "With" and "Case" statements, Git: Branches structure, push, pull, merge, fix conflicts) Clear communicator with both Technology profiles as well as Marketing experts Experience working in Agile methodology. Ideally in squads utilizing scrum Hands-on experience in the implementation, development, operation of MarTech products High level of independence can work to bring ideas and concepts to full solution and implementation. Ability to collaborate with colleagues from different regions and cultures Ability to lead without formal authority, serve as principal engineer and mentor to other engineers, and lead tasks of within the teams in collaboration with multiple teams Fluent in English language Advantage: Salesforce Marketing cloud experience advantageous, with focus on 1P Data management & enrichment  Strong experience with Git: Branches structure, push, pull, merge, fix conflicts etc.

A multi-discipline creative agency that specialises in through-the-line marketing solutions for some of the biggest brands has an exciting opportunity for a Search and Web Specialist to join their team.   Purpose of the Role The Search and Web Specialist is responsible for the strategic direction and management of Search and Web channels, such as Owned and Earned Media, YEXT, etc. In this role you will be responsible for the optimisation of web properties and the ongoing activity of driving qualified traffic to our client’s websites. Being the Search and Web Specialist lead, you will not manage a team of direct report. However, you will be responsible for sharing your knowledge and insight to drive team development as well as ensuring that the cross-channel digital approach is a single, consistent voice across all digital client properties, in order to deliver business growth.   Qualifications B.Com. Marketing / Project Manager; qualifications in digital monitoring Experience 7 years  experience in client service in a digital marketing agency 5 years digital marketing, with a focus on search (owned and earned media) and web Experience developing and executing innovative, integrated digital solutions and strategic roadmaps Excellent understanding of the digital marketing mix, including an understanding of paid media strategy, buying and reporting Experience of working across multiple brands and ability to adapt strategy to each A team player who can lead projects and who has strong project management skills   Knowledge Excellent knowledge of project management, delivering in time and on budget Sound knowledge of owned and earned media to deliver integrated digital strategies Tools required for reporting, including but not limited to analytics packages An up-to-minute knowledge of digital trends, both locally and internationally Experience in developing, managing and presenting solutions within a creative environment Should have a good understanding of social media and content marketing and optimising creative performance across platforms   Responsibilities SEARCH and WEB CHANNEL STRATEGY Develop, guide and lead the organic search and web strategy: deliver the strategic framework for each channel as part of clients AO, Campaign and Digital strategy ensuring integration of the company's ecosystem Organic Model: create comprehensive AO organic strategies for clients, to ensure adherence to search engine best practice and algorithmic updates, including budget recommendations based on organic vs. paid traffic analysis Manage KPIs across platforms: ensure clear KPI benchmarks per channel are circulated and highlighted in monthly reports, with insights of how to improve performance in order to meet and excel client expectations i.e. objectives (monthly, quarterly, annual) Thought-leadership: share articles, trends, case studies and insights on weekly basis and prior to brainstorm/conceptualisation of ideas for client, helping to up-skill both the Digital team   YEXT System Maintenance: continually update information (such as keywords, competitors, etc) as per client briefs and to meet objectives System Optimisation: deliver best in class local store marketing, with insights that drive operational efficiencies System Updates: ensure training on new system updates is completed timeously, in order to optimise clients performance Manage the SLAs: ensure YEXT SLA is in place, and requirements are met and renewed annually   DIGITAL BUSINESS MANAGEMENT & DEVELOPMENT Financial Management: manage monthly retainers and approve accurate CEs are generated aligned to the SOW, whilst adhering to the billing process and daily timesheets requirements, in order to drive further revenue for the company Brand Management: attend key client meetings in order to be seen as a web and search specialist and a valuable business partner, escalating any issues or potential risks, whilst building and maintaining key client relationships and growing revenue Partner Management: manage the YEXT partner relationship with weekly status sessions, ensuring a process is adhered to in order to deliver the best performance Business Growth: identify and rationalise digital (web, search, yext) opportunities for the company in line with the business strategy, as well as delivering on monthly tasks from the Business Strategy to drive the company's business growth   TEAM DEVELOPMENT Guide the team in best practice for SEO optimisation across the web, helping to unpack and review their reporting    

Our client, a multi-discipline design communications company, based in the UK has an exciting opportunity for a Project Manager/ Account Manager. Please note that this is a remote working opportunity. Key Responsibilities: Planning, scheduling and liaising with studio and clients to ensure that everything goes according to plan. Taking client communication briefs, scheduling projects and drafting of briefs. Undertaking research where required. Quality checking creative work. Presenting and selling creative work. Maintaining accurate records of meetings, decisions and next actions. Briefing the studio team on projects. Minimum requirements: 3-5 years account management experience in a creative agency at executive or management level. Solid understanding of creative processes (digital, video and print), timings and budgeting. A good understanding of, and ideally, practical experience of SEO, Social Media Marketing, Content Marketing and Website Project Management. Copywriting. Design packaging. Strategy development.          

A innovative and fun design agency based in the UK has a remote opportunity for a Motion Designer with flare. Requirements Create bold and appealing videos and design for international companies Degree or Diploma in animation or design Strong design and artistic skills Experience with animation design Excited by character animation Experience mixing 2D with 3D work After effects and Premier Previous design agency experience is a must Keen eye for design    

Our client, based in Los Angeles( California), is a metaverse start-up that is breaking new ground by fusing digital fashion with unique real-life collectable garments. They have an exciting opportunity for a Technical Artist to join their team. This role will be a remote opportunity.   OBJECTIVES Work closely with the Product Manager, the Art Director and CTO to develop a custom avatar creation system in Unity.Manage outsourcing in the development.Build and maintain the development pipeline for the 3D assets.Communicate and enforce quality and technical guidelines for the art department. SKILLS AND QUALIFICATIONS Extensive knowledge of Blender and Python. Well-versed in 3D rendering techniques, like shaders, lighting, etc.Strong understanding of performance and optimisation.Well-informed of current and next.gen technologies in game.Self-motivated, team player, good communication and time management skills.Ability to keep company confidences. Excellent knowledge of Unity and C#. PREFERRED QUALIFICATIONS Art and design sensibilities.Experience with smart contract programming. Benefits Flexible working hours from home.Pioneering the future-oriented technologies of WEB3 and NFTs.Stock options of the company.

Calling all Conceptual Copywriters - this one is for you! Join a full service marketing agency in the west of JHB. Responsibilities Conceptualise and roll out copy to fit in with the creative concept - under the guidance of the Creative Director Writing, editing and proof-reading English copy of a good standard used in a wide range of advertising and marketing materials according to the brief Creatively collaborate within a team setting – usually graphic designers or art directors – under the guidance of the Creative Director Computer Literacy MS Office – Word, Excel and Outlook Acrobat / PPT Competencies Communication / Collaboration and teamwork / Creativity / Conceptual thinking ability / Reliability / Adaptability Knowledge Solid understanding of the healthcare industry and related products Understanding of digital Skills Writing Proofreading Editing Translation        

Are you a driven digital growth champion with strong technical and interpretive skills looking to join a health-tech leader to help grow their D2C offering? We are looking for a Digital Marketing guru that lives and breathes digital marketing and who understands what it takes to ensure that all digital platforms are leveraged to support a business and knows how to put together the most successful digital marketing campaigns. Responsibilities Manage, run, optimise and report back on paid advertising channels Management of PPC accounts on Google AdWords and other search platforms Assist in the maintenance and monitoring of keyword bids, budget caps and other important account metrics Manage and maintain updates for keyword lists Support the generation of new paid search campaigns, ad groups and accounts and aid in the creation of new paid search marketing initiatives Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network and other facets of paid search Provide creative copy suggestions Optimise paid media campaigns on an ongoing basis, including bid optimisation, landing page recommendations, analysing search query reports and creating or updating ad copy,  messaging and/or imagery Monitor and evaluate search results and search performance across the major search channels Creating SEO optimised content which will include category descriptions, blogs, landing pages and product descriptions  Identifying and implementing SEO strategies, techniques and tactics Experience with a range of tools such as Google Analytics, Search Console etc. Performing technical SEO audits and action issues Producing SEO reports/traffic analysis Use of content management systems to edit the content on the pages e.g. Shopify Maintain and update general website content in collaboration with Marketing Lead, ensuring all information is accurate and up-to-date. Requirements 2 years experience in paid marketing (actual implementation and management of Facebook Ads, Google Search etc.) Demonstrable experience in a hands-on Paid Media role with expertise across all Google Ads Networks (search, display, video, shopping) High proficiency with Google Analytics and other website analytics software Experience with eCommerce platforms (such as Shopify) Solid experience in digital marketing channels such as PPC, SEO, SEM, display and affiliate marketing Excellent written and spoken English Adaptability Willingness to learn Writing copy Project management Detail-oriented Organisation Multi-tasking Above all else, a team player and willing to get stuck in Experience using Hubspot or a digital CRM system    

 A great opportunity in the pharmaceutical industry. Join their team as a Management Accountant.  Duties include: Support the Finance Manager and Finance team to assume full responsibility for the full management accounting function. The management accountant role will be to undertake daily, monthly, quarterly, administrative tasks to ensure the functionality and coordination of the department’s activities to ensure meeting all deadlines. KEY RESPONSIBILITIES Management reporting: Responsible for back flushing raw components within Syspro for MSA Update standard costs in the bill of materials within Syspro for MSA Review standard and actual costs for inaccuracies - MSA and AJN Setup and help manage the Inventory module for cost modification Validate the cost of goods sold as part of the month-end closure Assisting in month-end close of the General Ledger for - MSA and AJN Review of monthly General Ledger Reconciliation file before final review by the Financial Manager Run general ledger expense accounts in preparation for year-end audit Developing and managing financial systems/policies Assist in managing queries related to the monthly financial results from internal parties Preparation and submission of monthly VAT returns Monthly fixed asset register maintenance of MSA and AJN in Syspro Overseeing accounting year end processes to meet year-end deadlines Prepare annual financial statements in accordance with IFRS for year-end Assist the Financial Manager to prepare and review annual budget requirement Input of budget file into reporting tool for the year ahead Providing insightful financial info for the purpose of decision-making for the business Financial analysis Applies principles of accounting to analyse financial information and prepare financial reports Prepares special financial reports by collecting, analysing and summarising account information and trends Conducts monthly, quarterly, ratio and trend analysis Prepares cash flow forecast models Review of Internal COGS for distribution and preparation of GP% analysis, variances investigations and graphs compilation monthly Assist with and/or lead strategic projects in line with business requirements PRE-REQUISITES Relevant Finance qualification in an Accounting / Finance field; or equivalence of having fulfilled a similar role for at least 2-3 years in a deadline driven environment TECHNICAL COMPETENCIES REQUIRED Advanced computer literacy (Advanced knowledge of MS Excel is essential) Experience namely Syspro, Accpac , Pastel The ability to exercise ethical responsibility and accountability and the capacity to function with minimal supervision as part of a team Experience in the preparation and finalisation of accounts in accordance with current South African regulations Accurate and attention to detail Deadline-orientated Plenty of initiative and high levels of integrity Not afraid to be hands-on to get things done Be prepared to work extended hours where necessary BEHAVIOURAL COMPETENCIES REQUIRED Leverages working relationships with customers and colleagues to build strong connections, cooperation and collaboration Able to use sound judgment and integrity to make clear, transparent decisions regarding complex and/or sensitive issues or materials Makes independent, critical decisions based on relevant information in collaboration with others Ability to analyse and synthesise highly sensitive and complex data to generate potential solutions Build effective teams across departments and levels, inside and outside own department Creating a culture of accountability The company reserves the right to adjust or modify the scope and / or level of the job based on applicant supply, operational requirements and/or prevailing market conditions. Please take note this is an EE position.  

Be part of a "New World" opportunity as a Technical Artist for the Metaverse. The company is entering an exciting phase of growth, where the aim is to expand their digital and social footprint, collaborating with celebrities, global brand deals and much more. Responsibilities Work closely with the Product Manager, Art Director, and CTO to develop a custom avatar creation system Manage outsourcing in the development Build and maintain the development pipeline for the 3D assets Communicate and enforce quality and technical guidelines for the art department Requirements Excellent knowledge of Unity and C# Extensive knowledge of Blender and Python Well-versed in 3D rendering techniques, like shaders, lighting, etc Strong understanding of performance and optimisation Well-informed of current and next generation technologies in-game Self-motivated, team player, good communication and time management skills Ability to keep company confidence   Benefits Flexible working hours from home Pioneering the future-oriented technologies of WEB3 and NFTs Stock options of the company

A leading branding and design agency in the North is looking for an integrated Account Director to work on brands within the mining and education sectors. Experience needed: Minimum 5 years client service experience with one year being in an Account Director role Branding (logo refresh, CI roll out and brand toolkits) Duties: Client liaison Account management Budget management Team management Traditional TTL Social media  Digital   Team management   

A highly respected media business has a vacancy for a Senior Media Analyst to support and maximize research required and delivery to all Stakeholders. To compile and present strategic analyses and recommendations on Industry Research in the media Landscape to relevant Staff and Departments. Major Accountabilities  Compile, analyse and make industry research available to relevant departments using research software applications such as Telmar and Arianna, on a daily, weekly, monthly and quarterly basis Compile accurate presentations with analyses on audience trends, profiles and programming on request from relevant stakeholders. Integrate broader audience knowledge from custom and syndicated sources to formulate recommendations Work on audience projections and media trends to assist in informed programming and channel. Work closely with the Marketing department by supplying research and media data to inform Media Planning and Marketing Strategies. Upskill on Qualitative Research and its role. Assist in providing training for departments that rely on research data to ensure quality outputs in their contributions at work. Education: A Media related Degree or Diploma Languages: Fluent and have a good command of the English language, both verbal and written. The ability to speak, read and write other languages will be an advantage Experience: Minimum 5 years relevant experience in the Media Research / Media related industries Specific Professional Competencies: Advanced knowledge of the TV broadcasting Industry: The new Establishment Survey – ES and TAMS the TV Audience Measurement System / Panel. Knowledge of other Industry research such as AdEx or TGI would be advantageous. Be proficient and have a high user level in the following Software Applications: Telmar (including Crosstab functions), Transmit, Arianna and related software programmes such as TechEdge. Be able to use PowerPoint, Excel and Word at an advanced level. Must be able to compile accurate, well-constructed and analytical presentations with sound recommendations A high level of numeracy is imperative Be able to work in a team Have the ability to work under pressure and be able to meet stringent deadlines Must be a self-starter and stay self-motivated.  

If you are a dynamic young vibrant go-getter with high energy, a passion for marketing and an interest in interior design, then this is the job for you!  You must have digital experience in social media management, SEO, AdWords and website content management. You can be based in CT or Jo'burg.  Marketing Assistant Work alongside marketing executive to execute on marketing strategy Interface with Project Managers and Design team to pull together content for use in social media Work with social media agency to pull together content and ideas from designers Understand site marketing requirements- get briefed from PM to assist with creating on-site presence InDesign would be great – they could assist with small updates on creative elements internally Maintain marketing workflow- getting shoots scheduled for completed jobs/ loading new images to websites Strong copywriting skills to compile project descriptions and content across various platforms Manage stock of marketing printed elements and where required brief in new items to be printed/ designed Social Media Content Perform research on current benchmark trends and audience preferences Design and implement social media strategy to align with business goals Set specific objectives and report on ROI Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news) Monitor SEO and web traffic metrics Google AdWords and Google Display experience Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency Communicate with followers, respond to queries in a timely manner and monitor customer reviews Oversee social media accounts’ design Suggest and implement new features to develop brand awareness, like promotions and competitions Stay up-to-date with current technologies and trends in social media, design tools and applications WordPress Speciality Manage websites content – must work in WordPress and woocommerce an added plus Required to update 3 websites on an ongoing basis – 3 are in WordPress Update of products/ pricing/ content on all sites Essential skills, behavior and knowledge required: Excellent understanding of WordPress- must be able to edit website content Ability to think strategically and commercially. In-depth Facebook, Instagram, YouTube and Twitter understanding. Comfortable with numbers, data and analytics. High Attention to detail. Deadline driven. Able to work independently and within a team dynamic. Knowledge of strategic social media practices. Ability to take the lead and be resourceful in finding content opportunities. Communicating with different areas of the business. A problem solver that’s excited by a challenge. Education and Experience: Grade 12 (Senior Certificate). Relevant tertiary education advantageous. 3+ year’s WordPress experience/ digital with a desire to learn more about marketing A proven ability to drive direction and alignment with large cross-functional teams. Experience within an interior design environment advantageous. Experience within an e-commerce and or retail environment is advantageous. Copywriting experience advantageous. InDesign experience advantageous

A Key Account Manager with solid B2B, CRM, Banking, Insurance, Loyalty and rewards programs and development experience is required for a leading customer engagement and incentive solutions business. Responsibilities:  Responsible for the ongoing development and negotiation of Clients across South Africa & Surrounding countries. Ideal candidate has experience in B2B Business Development / Sales and Account Management at a senior level Management of various stakeholder relationships that are key to the success of our services Responsible for the management of Banking, Insurance and rewards customers Monitoring and reporting on all stakeholder, partner and service initiatives New Business pipeline development and sales to assist in securing new Clients as per the business’ sales strategy OVERALL ACCOUNTABILITY Program Stakeholder and Partner Management First point of contact for all Client initiatives: Build and maintain relationships with Client and project teams Develop partner strategies to drive change in customer behavior in accordance with services / Client objectives Establish contact, negotiate, and contract with benefit providers and partners aligned with the approved rewards benefit strategy Build and maintain relationships with partners and benefit providers, managing any queries they may have, and: Leverage these relationships to create opportunities that further the program’s success Research potential new benefit providers and partners and manage their onboarding for additional program benefits Negotiate with vendors and service providers as required Marketing Provide strategic input into marketing strategy based on an in-depth view of the respective market Ensure alignment of marketing activity with client and partner objectives Continuously keep abreast of industry trends and developments, using insights to propose new campaign ideas and/or modify planned activities as required New Business Prospect, generate, qualify, and process new partner and Client pipeline in accordance with business sales and product strategy Assist in the design of marketing campaigns, presentations and proposals for all prospective partners and Clients and assist in the sales of these campaigns Facilitate presentations to Client and partner teams and close sales Develop Client and partner proposals and cost estimates Knowledge Required: Sales & Key Account Management CRM, Banking, Insurance, Loyalty and rewards programs and development Partner negotiations Marketing Skills: Account Management and relationship building Excellent sales and presentation skills Strong negotiation skills Marketing campaign design and execution Excellent verbal and written communication People management Ability to engage and influence Senior decision-makers Work Experience:  5+ years’ experience in Key Accounts, Marketing and CRM / Banking / Insurance / Rewards Program Management Qualifications: Tertiary qualification in Sales, marketing or communications    

Our client, a global education group, has an exciting opportunity for an IT Manager to join their team in KZN You will work 2 days in Ballito and 3 days in Umhlangha.  Position Summary As part of our global standardisation initiative, the client has re-organised their IT Operations department in South Africa to provide a professional and effective IT service. This strategy increases their competitive edge in the private schooling sector. Within the multinational group, their IT departments continually transfer best practice knowledge between their various schools in the different countries. The South African IT support staff will work in a dynamic, fast-paced environment which provides services to all users both onsite and via remote connection. Service enquiries will go through the Centralised Helpdesk. As part of this Group, this position will also have responsibility for Group IT Projects. The South African IT Operations team will form a significant part of the Group as a central hub. We are looking for a competent IT Manager, who will handle the most difficult or advanced problems, including managing the regional Team of L2 support colleagues. Their expectation is for this person to be an expert in more relevant IT technician fields and be responsible for research and development of solutions to new or unknown issues. One of the primary functions of this position is to supervise a variety of technical projects related to the setup, maintenance and support of the schools' IT systems.   Duties of the Technical Support Regional Team Lead include: Being responsible for IT Operation within the region, inclusive of 2 direct reports Manage caseloads (full escalations and requests for assistance) Diagnose and solve technical issues at 3rd Support Level and where needed, escalate to external vendors and to other internal teams Provide technical assistance and remote troubleshooting support including availability to perform on-call (after working hours) activities Detect, investigate, recreate and raise defects. Track defects through internal systems and turn-around fixes for production issues, set up environment to reproduce issues and test potential work-arounds and develop ad-hoc solutions to address issues as work-arounds Write and review technical documents (Knowledge, Support Plans, Technical Advisory Bulletins) for internal and public use, leverage opportunities for continuing education Managing main IT stakeholders in the regions Work closely with the Regional IT Manager to improve customer satisfaction Managing IT OPEX and IT CAPEX for the given region Analysing tickets and work load for the given region Handle change management. Supervise quality management. Organising training Ensuring service levels are met Working with vendors Open to travel between schools and sites Organisation Responsibilities This position reports to the Regional IT Manager The IT Manager - KZN manages the L2 Technicians (2 people), including the induction and performance management of team members and the management of sickness/absence and conduct etc. Mentor and motivate the L2 Support Technicians.   Requirements of the role: Hard skills: Educated to degree level At least 4 years working experience as IT Manager in a similar environment ITIL experience In-depth knowledge of the diagnosis, repair and debugging of software and computer systems Must have in-depth knowledge LAN/WAN Networking and IT Network Operations experience Demonstrate knowledge and understanding of technologies such as personal devices, laptops, tablets, Windows 7/8/10, macOS, Linux, ChromeOS, iOS, Android operating systems, WiFi, MiFi, Bluetooth, Broadband, network routing, remote access, personal productivity software, terminal emulators, and video conferencing technology Expert level with Microsoft Office, Adobe, Google Suite Networking and network administration experience, preferred network engineering background In-depth knowledge and relevant experience of firewalls, network protocols and network security VMWare experience (preferably certified) (Ruckus) Wi-Fi experience along with installation, configuration and troubleshooting skills Server administration experience Webserver management experience People Management and Team Lead Experience Cloud based solutions knowledge Experience with both hardware and software issues Advanced level in English (both written and verbal) Soft skills: Ability to interface and work with Executive Management in a highly dynamic, demanding, and mobile environment Strong technical attitude and a desire to learn and work in a fast paced, dynamic environment Ability to balance and prioritise multiple concurrent projects effectively Flexibility in work schedule with an ability to be on call to address problems, escalations, and complete projects Superior Customer service and analytical abilities Ability to think analytically, conceptually and systematically to resolve problems, make decisions Attention to detail Able to work independently and efficiently Excellent communication (oral and written), interpersonal, organisational, and presentation skills Additional skills: Experience with (Student) Management Information Systems Experience with CRM Systems Strong knowledge of mobility concepts, mobile device management and mobile device operating systems The Perfect Match You will flourish in this IT Manager role, if you have a preference to be a technical leader for 80%; and a people manager for the other 20% in a fast-growing international organisation

Work in the sports industry as a Creditors Controller and be part of their finance team.  Purpose of Job: To ensure that all invoices incurred are captured timeously on the GP accounting system and that monthly reconciliation of suppliers accounts are processed. Key Results/ Accountabilities expected from job Ensure that all tax invoices contain all the necessary information to comply with the Value Added Tax (VAT) Act Authenticate the invoices received from suppliers and ensure all information is accurate Ensure that all cash transactions have been authorised Timeous resolution and follow-up on all AP queries Accurate loading of banking details on their bank account Provide supporting documentation for audits Accurate reconciliation of all suppliers and resolution of outstanding transactions Forward remittance advices to suppliers after completion of payments Filing of all AP Documents after payments according to the agreed filing   Experience and Expertise (Typical educational qualifications and experience) Educational background Finance, Accountin, or bookkeeping diploma or qualification – Essential. Experience (years and nature) Minimum of 3 years’ creditors experience with complex and big accounts is essential Working with MS Office Excel is essential  Competencies Customer service orientation Computer literacy (Intermediate Excel and Accounting Packages) Accuracy and attention to detail Understanding of basic accounting principles Time management Organisational skills Problem-solving Skills Accounts payable process      

 An Outdoor Advertising Company in Centurion has an exciting opportunity for an Outdoor Advertising Site Developer to join their dynamic team. Key Performance Areas: Identifying and filtering prime billboard positions, eye for detail. Evaluating the position from a sales and by-law perspective. Compiling professional proposals. Negotiating with the landlords to have a lease signed. Assist with the town council application. Assist the technical team to get the site installed. Launch the site to the internal sales team. Manage the asset to ensure it is sold. Qualifications Required: Grade 12 Driver's License Technical Skills Required: The ability to identify a good billboard position Negotiating skills Verbal and written communication Accuracy Attention to detail Meeting deadlines Organisational ability Time management Behavioral Competencies Required: Driven to succeed Team player Adaptable/Flexible Self-starter  

A software development company is looking for an experienced Account Manager to join their team. Key deliverables• Ensure client is sufficiently enabled to maximise solution utilisation• Ensure client is satisfied with services received and drive improvements on areas where dissatisfied• Effectively partner with the rest of the services team to ensure the overall teams success• Effectively partner with the business development manager team to ensure optimization opportunities are realized• Develop and maintain excellent product knowledge to ensure the benefits and value of all products are understood, communicated and ultimately well represented in the market• Act as the main point of contact in all matters relating to client concerns and needs• Build and strengthen client relationships to achieve long-term partnerships• Maintain accurate client records, keeping track of any contract updates and renewals• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients• Take inquiries and requests from customers and address their needs• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs• Meet regularly with other members of the team to discuss progress and find new ways to improve business• Generate progress reports to give to clients and higher-ups within the organisation• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Technical knowledge, skills and abilities• Management of customer communications• Understanding of Internal Audit and Risk Management• Problem solving skills and ability to deal with potentially difficult clients• Mature individual with high level of emotional intelligence• Proven track record of meeting or exceeding quotas and receiving positive customer feedback• Proficiency with common customer success and customer relationship management software, such as Salesforce Behavioural, soft competencies and skills• On the ball• Highly accurate• Strong communicator• Sense of humour• Accountability• Detail-orientated• Driven• Financially literate• Success-orientated Education and qualifications• Matric certificate• Completed Business Degree / similar is highly preferable Details of experience• Proven work experience as an Account Manager or Key Account Manager focusing on the African Market• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)• Experience delivering client-focused solutions to customer needs• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail• Excellent listening, negotiation and presentation abilities• Strong verbal and written communication skills What would make the candidate successful in the role?• Must have strong interpersonal skills• Be self-motivated and a collaborative team player• Should have an inherent desire to succeed and exceed the goals and targets you and the business have set• Be DRIVEN• Accuracy, leadership, results orientation, accountability, humour and Integrity

A remote opportunity for a full time, experienced content specialist to work across a number of customers in the tech space.  Responsibilities will include: Interpret client briefs in order to align and clearly articulate the creative job to be done Reviewing customer material at the start of a project. Liaising with customers Seamlessly managing and switching between multiple customer projects Creation of messaging and content plans and strategies across a number of content types i.e. emails, eBooks, blogs, websites, social media etc. Briefing and managing a team of writers Adhering to customer brand and style guidelines Work towards becoming the agency expert on the customer, their products and services. Reviewing written content against brief, messaging and content plan Education and experience: Bachelor’s degree in journalism, marketing, communications or similar, or commensurate work experience A background in tech journalism, corporate tech and / or tech PR Minimum of 7 years' experience, preferably in a PR, digital marketing or creative agency A solid understanding of the B2B enterprise tech and channel marketing space, with knowledge around key industry offers like cloud, security, automation, storage, infrastructure, AI, voice, digital transformation and more. A working knowledge of a wide variety of content forms and types, with an eye on best practice and emerging trends An understanding of digital marketing and performance marketing campaign requirements and tactics, including the range of channels available An understanding of customer journey planning Experience juggling multiple projects and competing tasks simultaneously Skills: The ability to take a mass of data and distil it into clear, effective briefs for writers. Outstanding written and verbal communication skills Writing, proofreading and editing skills Excellent time management skills Personal attributes: A sharp, interrogative mindset, able to cut through the complexity of clients’ information to create succinct, clear messages that work across a range of content types. A copy editor’s eye for detail when reviewing final material. Must be professional and good with clients Must be comfortable managing a team of writers Must be comfortable with both editorial and marketing / sales / ad type copy, as well as copy for content like scripts and podcasts Attention to detail Solutions driven Comfortable working to tight deadlines in a fast-paced, pressured environment Deadline-driven Thoughtful individual who is able to think strategically and is not afraid to ask tough questions Self-motivated Team player Must be proficient with MS Office (Word, Outlook etc.) Experience using Teams, Asana and SharePoint an advantage Willing to attend client / customer meetings outside of regular business hours (to allow for occasional US customer calls). The successful candidate will work remotely but must be available during South African and UK business hours.  

A marketing agency in the North that helps large B2B companies grow their revenue in Africa by transforming how they engage buyers, grow customers and enable their marketing and sales teams, is looking for a Senior Client Partner to work across a variety of touch points in the B2B marketing and purchase journey - from brand positioning to engagement programmes and stakeholder experience projects. The main purpose of the role: To lead a client portfolio by driving high-level, meaningful client interaction enabling successful service delivery which strategically addresses how to solve business challenges for clients. To support the Head of Client success by working with a team of individuals to ensure successful engagements between Agency and clients. To partner with the client to ensure they experience exceptional value and to work with them to get the best value out of Agency to achieve their business objectives. To drive the commercial success of Agency by contributing positively to managing the P&L of the Agency clients for which the candidate would be responsible. To ensure the defined profitability of assigned work. Key responsibilities: Responsible for a Client portfolio of work To be responsible for the Client relationship and any assigned work – working alongside other Client Partners and highly effective Project management individuals Contribute to the strategic direction of Agency as well as encourage and facilitate strategic client engagement To deliver in line with a mentality of client success and to establish this within Minimum Requirements: An appetite for business and B2B marketing Experience managing teams and large accounts Minimum 8 years’ experience working in an Advertising/ Marketing/environment at a senior level At least 10 years’ having been directly accountable to work with a client, liaise and engage  3-5 years as a BUD in a big agency A sound knowledge of the relevant structures and processes in the agency Working knowledge of Agile and Scrum methodologies (Sprints etc.)   

A forward-thinking creative agency specialising in through-the-line marketing solutions has an exciting opportunity for a mid-weight creative copywriter. They are a one-stop shop for everything from CI Development and fully Integrated Campaign Strategies to Digital Marketing and Social Media.   Roles and Responsibilities Establish brand tones Creative brainstorming sessions and idea creation Develop copy and content Write copy across a variety of channels including BTL, print, digital, emailers and social media platforms Occasional writing of long form copy Experience and Skills At least 4 years’ copywriting experience Advertising Industry experience Good conceptual ability An understanding of digital platforms and media Must be able to write long and short copy Possess a strong command of the English language and have excellent spelling and grammar Excellent presentation skills Stay focused in a high-pressure, quick turnaround environment Must be creative, but also have a sense of responsibility for business needs and deadlines Personal Skills/Attributes Ability to handle pressure, sense of urgency and have a proactive approach Must be a team player and have the ability to multi-task Qualifications Undergraduate degree (Marketing, Communications, English, Media Studies)

Looking for a Search & Web Strategist who will be responsible for the implementation, management and strategic direction for some leading FMCG brands. In this role you will be responsible for the optimisation of web properties and the ongoing activity of driving qualified traffic to the websites. Being the strategic lead, you will not directly manage a team, however, you will be responsible for collaborating with multiple brand teams where you will be required to share insight and to implement as well as drive digital brand strategies. You will be responsible for a group of brands within the digital department. You will immerse yourself in the brands in your portfolio, by gaining a thorough understanding of their industry category, as well as their business objectives. In this role, you will use your strong communication and client leadership skills to build relationships with clients key personnel. You will be required to work strategically to identify the Client’s needs and challenges, providing sustainable solutions and results-driven work. You will collaborate with internal and external cross-functional teams, to deliver strategic and client service excellence. Qualifications/ Experience Minimum of 5 years experience within a strategic marketing function (preferably a digital agency) Qualification in Marketing or certification in Digital Marketing Excellent understanding of search and digital marketing is crucial, including paid media strategy, buying & reporting An understanding of project management disciplines (project planning, time and budget management) Excellent customer service and relationship-building skills Analytics and reporting experience is vital (Google Analytics, Google Search Console, as well as any other tools utilised such as SEMRush, AhRefs, etc.) Competencies Digital (Search) Native – focused on customer centricity Excellent written, verbal and presentation skills – confident to present to clients at all levels An understanding of SEO and how it fits into the overall marketing mix Be data driven, strategically minded with an agile approach Able to extrapolate insights through data analysis and develop and execute innovative, integrated digital solutions and provide strategic roadmaps Use good writing and storty-telling skills, to structure insights and present recommendations aligned to objectives An up-to-minute knowledge of digital trends, both locally & internationally        

Main Purpose of Job A leading health-care business is looking for a Content Manager who will be responsible for building a brand identity and online presence through the creation and dissemination of multimedia content online. This involves developing content strategies, managing a content team, growing an online community and tracking that community's growth, among other duties. Key Performance Areas (Core, essential responsibilities –outputs of the position) You will be responsible for creating, improving and maintaining content to achieve our B2C business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices. Experienced professional with demonstrable creative writing skills and multimedia content development. As a Content manager, you should perform well under deadline pressure and be detail-oriented.  Oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience. Possess the ability to think both creatively and analytically. Content Manager duties include producing and publishing multimedia content, writing, editing and proofreading, formulating content strategies and managing a content team, among other tasks. Content Managers should be comfortable finding creative ways of building an online presence, as well as using analytics in the formulation of a content strategy. Here, content is defined as multimedia articles, blog posts, images or videos that aid in fostering engagement online. Develop the content strategy aligned with short-term and long-term marketing targets Collaborate with marketing and design teams to plan and develop site content, style and layout Create and publish engaging content Edit, proofread and improve posts Liaise with Marketing to ensure brand consistency Collaborate with SEO/SEM specialists to optimize content according to SEO research Collaborate with Social Media Marketing Manager to optimize social media content by audience. Use content management systems to analyse website traffic and user engagement metrics Manage content distribution to online channels and social media platforms to increase web traffic Develop content calendar and measure performance against the calendar Ensure legal compliance (e.g. copyright and data protection) Stay up-to-date with developments and generate new ideas to draw audience’s attention Writing, editing and proofreading content. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Provide editorial, creative and technical support to team members. Track web analytics to ascertain content engagement levels. Competitor content analysis: Activity and impact Content trends analysis and recommendations Minimum Requirements EDUCATION BA/BCom Journalism, media studies, PR or marketing undergraduate EXPERIENCE 5 Years work experience as a Content manager SKILLS/PHYSICAL COMPETENCIES Knowledge of SEO and web traffic metrics Familiarity with social media platforms and metrics Excellent writing and verbal skills in English Attention to detail Good organizational and time-management skills Bachelor's Degree in Communications, Journalism, English or related field. Adept at keyword placement and SEO best practices. Proficiency with popular content management systems. Experience with social media management. Creativity and the ability to develop original content. Ability to develop content that provokes engagement. Strong leadership qualities. General working conditions (e.g. shift work, drivers’ license, specific tools, special clothing, environmental requirements, etc.) May be required to work overtime

A leading health-care business has a vacancy for a SEO, SEM and Web Manager who will be responsible for developing, planning, implementing and managing the company's overall SEO and SEM strategy, covering a wide variety of duties such as web marketing, web analytics, content strategy planning, and keyword strategy. Key Performance Areas (Core, essential responsibilities –outputs of the position) Develop, plan and implement our SEO strategy Optimize organic search maximize ROI Regularly perform thorough keywords research Identify key SEO KPIs Monitor redirects, click rate, bounce rate, and other KPIs Prepare and present reports regularly Identify our buyer personas to better target identified audiences Identify problems and deficiency and implement solutions in a timely manner Suggest improvements in process and productivity optimization Collaborate with web developers and marketing team Stay up to date with the latest SEO and digital marketing latest trends and best practices Aligning and pivoting SEM campaigns in line with Search Engine algorithm changes SEM competitor analysis: Activity, spend, ROI SEM trends analysis and recommendations SEM case study development for internal skills development Minimum Requirements: EDUCATION BCom undergraduate studies SEO and/or Web marketing courses would be advantageous EXPERIENCE 5 years experience as an SEO/SEM Manager or similar role SKILLS/PHYSICAL COMPETENCIES Proven success in SEO Expertise in A/B and other testing methods In-depth knowledge of research principles and methods and experience in analyzing data Sense of ownership and pride in your performance and its impact on company’s success Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills General working conditions (e.g. shift work, drivers’ license, specific tools, special clothing, environmental requirements, etc.) May be required to work overtime  Travel None

This data-driven dynamic digital division of a leading FMCG business is looking for a highly skilled Senior Digital & Content Strategist to join them. If you are self-driven, a go-getter, practice meticulous attention to detail, very ambitious and a tech-savvy professional they would love to meet you! They are expecting you to be very experienced in Digital & Content Strategy and well-versed in marketing, communications, social media, PR and promotional events. Main Purpose of this position: Ultimately, you should be able to act as the key strategic custodian for these amazing brands and lead digital & content strategy in a professional, fast-paced and data-led manner. Qualifications/ Experience • 5+ years of experience as a strategist in a digital agency• Strategic Digital Marketing qualifications• Proven ability to create cross channel and content strategies• Strong understanding of digital and social media marketing is crucial• Experience in developing, managing and presenting solutions within a creative environment• A strong understanding of media planning, distribution and content syndication • Client relationship building Personality • Lover of all things data• Digital Native that is curious, always exploring further• Highly motivated, solutions-driven, problem-solver • Comfortable in a fast-paced environment• Natural diplomacy skills • Team player • Creative • Self-motivated, organised and passionate • Pro-active • Ability to adapt and understand • Confidence • Leadership• Ability to perform under pressure when crisis hits   

Digital Sales Executive

This is an exciting opportunity to work remotely as an E-Commerce Digital Marketing Manager for a UK based business, who are global leaders within their field. You must have solid e-commerce experience working for a product company. In joining the company, you will be a leading member of the Marketing team. Your role is designed to help drive quality traffic that leads to a positive brand engagement for our customers and drives sales revenue. You will be focused on our 5 key pillars: PPC, SEO, affiliates, social and email. You’ll be working alongside key stakeholders in the business, either recruiting in-house staff to build out the digital marketing team or finding appropriate agencies and freelancers. WHAT YOU'LL BE DOING: Manage our existing campaigns to ensure maximum return on investment, particularly with PPC Experimenting with other digital marketing opportunities on other platforms to find effective marketing channels eg TikTok, YouTube, LinkedIn. Manage and execute the day-to-day operations to both acquire and retain customers in the most efficient manner, while effectively supporting localization efforts, promotions, and new product launches Navigate the challenges of keyword restrictions on various platforms around personal protective / medical equipment Perform in-depth analyses and provide clear insights and actionable recommendations on improvements to our PPC, SEO, affiliate, social and email marketing efforts Provide frequent progress reports to key internal stakeholders Stay on top of industry trends and news to ensure current and top-in-class execution WHAT YOU'LL NEED: Essential Qualities: 3+ years e-commerce experience with a physical products company (not SAAS) Experience with: Shopify / Klaviyo / Google Ads / Facebook Ads / Google Analytics / Surfer SEO / Tik Tok / Unbounce / Pinterest / Buffer Strong understanding of managing agencies or in house teams to drive digital marketing success Experience managing budgets effectively to maximize campaign RoAS Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency and ability to think creatively and troubleshoot proactively Ability to thrive in a fast-paced environment with a high capacity to multitask and launch new initiatives quickly Proven experience executing complex campaigns at scale with excellent attention to detail Ability to report on and measure activity against a forecast A passion for all things digital and a desire to test new tactics and keep up to date with industry changes Strong communication skills (written and verbal) Ability to collaborate with key stakeholders and drive digital marketing performance Preferred Qualities: Experience in smaller entrepreneurial teams rather than large corporates Experience working for physical product sales rather than services/SAAS Strong ability to self-manage and set the pace/agenda yourself - we are looking for someone who is going to tell us what to do not the other way around    

A leading retailer has a great opportunity for a Risk Engineer. Responsibilities Provide support in the management of risk mitigation focusing on compliance and regulations Research and keep up-to-date with regulatory requirements and best practices Assist in the development and continuous improvement of projects and initiatives Provide project management support through the ownership and delivery of initiatives Perform administrative tasks (data capturing and processing and verification of designs, reports and other deliverables) Liaise with various stakeholders to identify and define requirements, scope and objectives Assist with preparing and documenting project proposals, standards and operating procedures Professional handling of coordination, correspondence, queries and feedback to internal stakeholders and external service providers Assist with stakeholder management and communications, including status reporting, meeting minutes and other project documentation to various stakeholders Requirements Technical and/or project management-based education is preferred Experience in a similar role Experience within a regulatory, building control, health and safety or risk management environment Experience in an FMCG, Technical and Engineering environment is advantageous Ability to review technical documents such as standards, proposals, designs, budgets, etc Project management and administration skills and knowledge Data processing and analysis skills in MS Office applications (Excel, Word, Powerpoint) is advantageous Good written and verbal communication skills Equally capable of working independently or in a team (collaborative) environment Diligent in following instructions and procedures Ability to use initiative in dealing with challenges and when they arise A high level of self-motivation and ability to set and meet goals  

One Africa's largest fast-moving consumer goods retailer has a vacancy for a Buyers Assistant who MUST have previous experience within a retail buying environment. You will assist the Buyer with effectively capturing buying-related data on the buying system. Handle all captured data-related queries from customers, suppliers, and stores through the efficient and effective execution of all operational and administrative functions related to the buying process. Key responsibilities include: Capturing buying-related data on the system Placing orders, processing purchase orders and invoices Handling administrative and data queries from vendors, suppliers, DC’s, and stores Quality checking all information inputted and captured. Filing of documents/information. Capturing of data accurately and timeously. Requesting supplier and store performance reports from systems as requested by Buyers Resolving store queries (via e-mail and telephonic) professionally and accurately. Providing a secretarial service to Buyers. The role works collaboratively with the Buyer and Buying team to ensure commercial targets are met and requires a highly organized and detail orientated individual with good energy and drive to deliver on expectations and get things done. Knowledge and Skills Verbal and written Communication Skills Computer literacy - GSuite and SAP Retail Administrative Skills – Data Capturing Excellent attention to detail Problem Solving Skills Fluent in English and Afrikaans Job Objectives Ensure correct cost is loaded on DC to enable the Planner to order stock. Determine/extrapolate the correct pricing for different units of measure so that the correct pack size, cost, and unit sale price on supplier vendor number are accurately loaded. Quality check cost and sales price loading after Buyers and Planners set up clusters (group per brand and store size/layout module), immediately correcting any errors identified. Capture and load retail prices ensuring a high degree of accuracy and meticulousness. Timeously resolve store queries raised as incidents (e.g., DC misspeaks, supplier barcode irregularities) and range / derange as appropriate. Facilitate and support Checkline with consumer queries, (e.g., stock availability and placing orders), arranging IBTs as required. Maintain accurate, timeous loading of newly listed products on SAP Buying as approved by the Buyer. Inform DC Planner of new products and provide them with ties and highs as provided by supplier listing form/master data. Set flags on the system to range/list products at the store level. Liaise with Replenishers to ensure orders are placed and to relay Buyers’ delivery dates. Timeously capture deranging and markdowns. De/link items from DC after items have been discontinued from supplier/no longer viable for exports. Maintain up-to-date and accurate filing of invoices, costing documents, new article forms, and update documents per supplier. Generate comprehensive reports for appropriate actioning and reviews by the Buyer. Monitor and track progress and performance against KPI’s and proactively resolve issues or escalate to Buyer as required. Qualifications Grade 12 certificate – (essential) Experience 1+ years’ experience in a similar capacity or role, executing administrative functions and support related to the buying or planning process – (essential). Knowledge and Skills Exposure to a retail buying environment – (essential). Proficiency with MS Office 365 with well-developed Excel skills to prepare detailed spreadsheets using formulas – (essential). Exposure to SAP Buying / Retail – (desired).

A media communications agency has an exciting opportunity for an experienced Sales Manager who has worked with global blue-chip clients. Responsibilities Identify new business opportunities Build and develop new and existing business Prepare compelling targeted client presentations and proposals Successful delivery of sales targets, sales forecasting and reports Representing the company at various industry trade shows and conferences Work closely with CEO and MD  Keeping on top of industry trends and competitors Seek out business opportunities Ability to travel nationally and internationally Requirements 3+ years in a relevant sales role (ideally in media and/or HSE products or services) Experience in dealing with global blue-chip clients Understanding of the full sales cycle (identification, development, presenting, closing and successful delivery) Knowledge and understanding of digital media Personable and values the development of long term relationships with clients A self-starter who has drive and initiative to grow a business without typical business infrastructure Curious about the world, geopolitics and global businesses Travel and arrange meetings, presentations and schedules Driven, ambitions and enjoys the challenge of “making things happen” Not being afraid of highly technical content Good people skills Excellent communication skills (including writing)  

One of  Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre. Purpose of the Job You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the company's standards. Job Objectives People Management - Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction - Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved - Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies - Maximise productivity through effective staff scheduling and management of absenteeism - Ensure staff competence and provide support and regular feedback on performance - Manage personal improvement plans for agents Quality Management - Conduct spot checks on CRM system to ensure accurate and complete information - Monitor calls to improve quality, minimise errors and track employees performance - Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries - Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions Internal Communication - Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends - Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention - Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints Customer Service - Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution - Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency - Identify opportunities to enable automated tools and applications for Customer self-service - Demonstrate ability to critically evaluate a customer care incident to quickly formulate an understanding of its nature and the best way of resolving it - Meet customer expectations and maintain quality customer service principles Reporting - Provide reports on people management covering disciplinary, performance, coaching and development - Report daily/weekly/monthly on any reputational risk issues, interactions, trends and opportunities - Report complaint trends to management so that corrective action can be taken in the business - Compile formal report on ad hoc large issues dealt with to keep management up to date Qualifications Grade 12 or equivalent Business degree or diploma related to the retail industry or the call centre industry. Experience More than 5 years experience in the retail customer service environment e.g (FMCG, Retailers, etc) More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team members Demonstrated progression of responsibilities (from agent to Team lead) Must be able to demonstrate a solid track record of: - Managing personal performance by identifying problem areas, implementing a personal improvement plan and incrementally improving performance - Coaching and developing agents to meet their KPIs - Managing agent and department level KPIs and implementing solutions where targets were not being met Knowledge and Skills A good understanding of world-class customer service principles Working knowledge and understanding of the Consumer Protection Act Exposure to SAP Cloud4Customer or CRM will be E-product knowledge (Virtual coupons, vouchers, airtime etc) Telephony Systems (Cisco) Written communication skills Verbal communication skills Analytical and critical thinking Call centre management  

The Social Media Customer Engagement Team Leader assists and supports the Social Media Customer Engagement Manager with managing the social customer care function according to agreed standards, and promoting and protecting the groups reputation within social communities. Job Objectives 1. Customer Engagement on social media platforms: In collaboration with the Social Media Customer Engagement Manager, combine team inputs, operational knowledge and department guidelines to ensure the best possible response and resolution is delivered for reputational issues and day-to-day customer complaints. Work in conjunction with Customer Relations function and the Social Media Customer Engagement Manager to resolve customer complaints and questions. Demonstrate competence and up-to-date knowledge and understanding of social media and online reputation management. Align digital responses with corporate stance and Customer Care Policy to ensure consistency. Engage with customers in a professional and meaningful manner to avoid escalations and ensure timely responses to issues and concerns. Maintain social service levels as required by company standards. 2. Assist with the strategic evaluation of reputational risk: Analyse and interpret reputational risk faced on social media and provide input/recommendations to mitigate such risk. Display strategic insight into developing trends that pose a risk to corporate reputation. Monitor Online Reputation Management tool (ORM) as well as strategic external pages on a continuous basis. Identify trends, threats and opportunities in user generated content and report to relevant parties. Identify and recommend opportunities to generate positive customer feedback. Adhere to reputational risk control measures within the business. 3. Internal Communication: Clearly communicate complex issues to line manager and senior department management as required in order to get guidance on handling such matters efficiently and effectively. Liaise with internal operational and other stakeholders to gather information about issues raised on the company’s social pages for further discussion with management in order to facilitate swift resolution of customer complaints. 4. Reporting: Report daily/weekly/monthly on any reputational risk issues, social customer interactions, trends and opportunities. Report complaint trends to management so that corrective action can be taken in the business. Compile formal report on ad hoc large issues dealt with to keep management up to date. Assist with the final review of reports, written content or responses for serious issues. Assist with all disciplinary and performance management processes. Assist the Social Media Customer Engagement Manager with team information/alerts/briefs, and daily updating of the roster and attendance register. 5. Agency Management: Manage all communication between the agency and the group Provide briefs to the agency to enable accurate first-line responses. Responsible for monitoring quality of agency responses and engagements to ensure that the required standards are met and adhered to. Ensure the agency team drive and information are regularly updated Qualifications Diploma / NQF level 6, Bachelors Degree (3 years) / NQF level 7 in Communication/Social Media/Journalism Experience At least 3 years Editorial Media journalism At least 3 years Social Media Complaints Management Knowledge and Skills Good command of English, Afrikaans and African Languages: must understand, written and speak equally Analytical and Critical thinking Social Media Analytics Social Media (Blogging, Facebook, Twitter) Customer Service Complaint handling Reputation Management (Advantageous)      

A leading financial institution is looking for a Social Media Manager. The purpose of the role is for the social media manager to manage the business and its subsidiaries reputation in digital media channels and need to be proficient in the use of various social media tools to monitor the brands reputation, online mentions and assist clients and intermediaries.  KEY RESPONSIBILITIES INCLUDE: Strategic content management• Develop and implement social media and online communication campaign plans in support of digital marketing campaigns• Develop content calendars and schedule publication of monthly content and campaigns• Oversee and provide feedback on creative concepts and content developed internally as well as by agency partners and third-party service providers• Write creative briefs to external agencies and/or internal designers, video editors, and copywriters• Create detailed monthly reports to feedback on social media activities and campaigns Community management• Manage customer feedback on social media channels in line with SLA’s and report to client care, marketing and/or corporate affairs teams where appropriate (including weekends and public holidays)• Provide input on engaging text, image and video content for social media• Liaise with internal and external stakeholders to ensure excellent service and a quality social media service• Proactively monitor social media platforms for conversations, hashtags and branded keywords to gauge trends and conversations that could present leveraging opportunities Identify potential crises and reputational brand risks emanating from social media conversations, escalate to relevant internal teams and manage crisis communication interventions• Build and maintain FAQ documentation with the input from internal resources• Regularly review existing social media processes, outcomes and technology and ensure alignment with industry best practice Trend and analysis and research• Regular overview of the social media landscape and trends to ensure that their social media capabilities remain in line with global best practice• Keep abreast of social media channel updates, new platforms, added features and functionalities, and adapt digital content strategies accordingly What will make you successful in this role? QUALIFICATIONS • 3-year relevant Marketing / Communication qualification • BCom or equivalent national diploma KNOWLEDGE & EXPERIENCE• 5 – 8 years relevant experience in a marketing/social media environment• Experience in online reputational management practices• Solid knowledge of wide variety of social media platforms and Google apps• Experience with monitoring tools (BrandsEye, Hootsuite, etc.) SKILLS• Confident and mature communicator with the ability to to engage effectively across various levels of management• Good time management skills with ability to work effectively in a pressurised environment• Empathetic and resilient team player with the ability to build and maintain good relationships• Excellent planning and organising capabilities and Excellent writing skills and digital savvy• Ability to multi-task with strong attention to detail• Proactive and results driven with a strong client focus, driving collaboration and developing innovative solution COMPETENCIES• Collaborates • Client focus • Drives results • Cultivates Innovation • Resilient • Mature, empathetic and resilient• Time management• Attention to detail and multitasking • Planning and organising skills • Assertiveness • Proactive• Relationship building• Strong communicator

Purpose of the Job This is an exciting opportunity for you to join our dynamic team of Business Analysts at one of South Arica's largest retail and wholesale group of companies.  You will be part of delivering business and technology solutions across the group of companies to some of the most recognised South Africa Retail brands and you’ll do it by working on the best of breed of technologies. The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts to maximise productivity and increase business delivery within the Business Analysis space.  Job Objectives Information seeking and analysis  - align closely with business and delivery stakeholders around strategic roadmaps. Assist to shape the demand for the specific area. Assist with lean business cases / PAC / Board approvals. Perform high-level analysis activities in the CE cycle (assisting to unpack features, identify high-level impacts and dependencies etc). Ensures E2E processes are documented, understood and aligned with business and architecture. Solid understanding of E2E for area of responsibility.  Leadership, facilitation and Influencing and collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency. Promote best practices and persuade stakeholders to change practises and consider other alternatives. Coaching and mentoring for BA's in BA tools, standards, best practices, processes and delivery. Promoting a culture of collaboration and cross-discipline engagement within the team; ensures that the contribution of others is recognised through formal reward processes and also gestures of informal recognition. Lead a team of BAs. Communication, building and maintaining relationships. Assist with identification of resources to be allocated to work requests based on specific knowledge areas or skills. Foster a partnership between business stakeholders, delivery teams, architecture and the rest of the BA community; identify business and organisational constraints affecting options for change. Align with the PMO and Business on upcoming projects, initiatives and work request, so that the company can start planning and communicating this and anticipate resource requirements to ensure that resources are brought on board / assigned timeously. Collaborating with all disciplines and benchmarking value adding solutions. Evaluate and improve solution assessment and validation. Eliciting and analysing cultural, business and organisational constraints effecting options for change. Continuously support the business environment and provide recommendations for improvement and being an ambassador for the business. Organising, multitasking and time-management. Strong commitment to organisational objectives and ensuring high quality delivery on work. Ensuring costs are monitored and users and the organisation benefit. Able to coach the business analysts on organisation and effective time management.  Creates and encourages a climate of team-working and collaboration across the organisation, acting as a visible role-model of these values and behaviours. Proactively consults with a broad cross-section of stakeholders during all aspects of decision making. Able to coach the business analysts in terms of methods used to analyse and benchmark business cases, which will align with the business strategies of the organisation (including feasibility and business benefits). Research and identify opportunities to improve the business' offering and add value to our customers through the solutions which are provided. Able to coach the business analysts to drive / shape input into the scope of solution and ensure understanding of scope by business user. Drive the change management barriers impacting User Acceptance Testing. Solve and mitigate project risks. Liaise with Products Owners and other stakeholders to coordinate interdependencies and resolve issues. Actively contribute in the development of the BA practice within the organisation. Act as an SME in CoPs to share knowledge and expertise with the community. Demonstrates detailed and comprehensive knowledge of own area. Maintains a comprehensive knowledge of related external issues and knows about research and upcoming developments. Seeks to be actively involved in cutting-edge research and development activities. Ensures that the necessary organisational structures and processes are in place for others to do so. Proactively investigates ways that new technology can support the achievement of organisational objectives and significantly enhance overall performance. Demonstrates extensive understanding and in-depth knowledge of the working and overall function of organisational departments. Qualifications • Degree with 5 to 8 years related experience. • Advanced BA certification, CBAP, AAC or similar • Facilitation or Coaching qualification / experience Experience 5+ years experience in HR processes and procedures • Previous experience in leading a team including recruitment, resource allocation and people development • Experience working within all aspects of the Software Development Life Cycle (SDLC). • Business Process Management experience • Excellent communication, both written and verbal • Excellent relationship management and collaboration skills • Good planning and time-management skills • Good business and IT acumen • Problem-solving and decision-making • Ability to influence • Organising, coordinating and directing • Self-starter with a can-do attitude • Customer-focused • Analytical thinking • Decision-making • Results-driven Knowledge and Skills • Facilitation or Coaching qualification / experience • Business understanding of the broader retail industry • SAP experience • Aris experience HR processes and practices

An exciting opportunity for a high-performing Software Sales Development Representative to work within the West African market. Main Responsibilities: Develop and drive revenue via new business development generation in the West Africa region for their software through cold calling, email and  referrals Develop and maintain excellent product knowledge to be able to influence prospective clients Utilise strategic proven sales methodologies to ensure that appointments are set with clients Minimum requirements: At least 3 years in a similar position Must have proven experience in selling in the West Africa region

Looking for an IT Service Analysts who can provide fast and useful technical assistance on computer systems. Duties: Serve as a first point of contact to internal customers seeking technical assistance Perform remote trouble shooting through diagnostic techniques and pertinent questions Determine the best solution based on the issues logged by the internal customer Basic AD user account and Google account administration NB: Candidate would need to deliver an after hour first line support service to end users on a rotational basis Minimum Requirements: Diploma or certification in IT 2 years experience as an IT Service Desk Analysts serving customers Tech savvy with working knowledge of operating systems ITIL experience advantageous Experience with CRM system  

A fast-growing healthcare company is looking for a Design Team Lead who will be responsible for shaping established brands and managing, mentoring, and developing a creative design team. The successful incumbent will not only lead the Group’s design experts but will also be a key contributor in designing outputs that will set the Group apart. Duties and Responsibilities Translate business goals into innovative, meaningful, and differentiated digital, interactive, and social brand experiences. Work from internal briefs to generate ideas/concepts to present and implement and produce effective onsite and offsite campaigns in line with company objectives. Work closely with clients and internal stakeholders to ensure timely delivery of high-quality, assured, and creative brand guidelines. Quality control of all Design Team creative outputs in line with brand standards, including proofing and reviewing deliverables and project processes. Develop independent instructions for designers working with specific brands and different end dates. Prototype designs to make sure they are working correctly and are impactful. Write comprehensive technical yet user-friendly content in English. Independently lead a team of designers providing support and sharing your experience and expertise. Assign special projects to special designers, important projects allocated to the most skilled designers. Craft and implement website design with a solid understanding of the nuances across desktop, tablet, and mobile. Contribute to multiple projects while managing and respecting the time and budget constraints. Present ideas and concepts to stakeholders, both internal and external. Analyse the market through focused research and identify current trends and present competitive data as it relates to the Design Studio. Key contributor in creating designs with the Design Team. Quality control of printed collateral and the ensuring client receives delivery. Maintain and grow good working relationships with suppliers - ensuring best price, BEE score, quality finished products, turn-around times, and other expected service levels are adhered to. Quotes and invoicing – source and obtain sign-off on quotes, process invoices for work completed, and pass on to Finance dept. with necessary documents and authorisations to help facilitate the payment of suppliers. Minimum qualification and experience required: Graphic Design degree plus advance course in design. At least 8-years of experience in designing and working with brand guidelines to formulate a brand's advanced visual language. Work directly with Clients by presenting and discussing your ideas and solutions. The candidate must have a solid background in both print and digital design. Mandatory Computer Literacy: Excellent knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop, XD, Acrobat) Proficiency in  MS Word,  MS Excel,  MS Outlook/email,  MS Explorer / Internet, PowerPoint, Website design in WordPress with Divi theme builder

Job Purpose: To ensure effective social media content and campaign strategy and production through the creation of digital content for a variety of communication channels, from conception to completion. Job Objectives: Drive the conceptualisation and creation of digital content for social media channels and group websites through bringing all types of content ideas to life, from graphic design to photos, videos and multimedia content Contribute forward-thinking content ideas that help amplify the group’s reputation among target audiences through experimenting with new formats, techniques and creative strategies Collaborate with internal and external stakeholders to identify new stories, trends, and opportunities to create content and campaigns Assist with managing project and campaign deliverables in order to meet expectations and ensure campaigns are on time and on budget Create and manage a database of visual assets across all brands within the organisation Assist with ad-hoc design projects, including PowerPoint presentations and materials development Create and pitch effective campaign ideas needed to ladder up to the envisioned marketing pitch (the big idea) whilst ensuring integration with the broader marketing plan involving all other media channels Develop content and campaign strategies that cut major social media outlets (Facebook, Facebook Live, Instagram, Snapchat, Pinterest) and across digital formats Design content for organic posts as well as paid formats ensuring up-to-date social media ad formats Manage internal and external videographers / photographers / editors and internal graphical designers to plan and produce professional shot content Capture video and photos at live events or stage ad-hoc shoots in the relevant environments as and when required and when the opportunity arises Ensure that all content or language published to group’s social media platforms adheres to group’s Knowledge: Digital and social media formats Full MS Office suite In-depth knowledge/experience with all major social media platforms and Experience producing social-first content on one or more social media platforms Skills: Strong project management skills Able to thrive in a fast-paced, dynamic environment and to work both independently and as part of a cross-functional team Ability to take direction Ability to understand group’s identity, core target audience and layer onto that own creativity and fresh content ideas High level of organization Attention to detail Strong writing skills Experience: Essential 2-4 years professional experience Experience in graphic design, photography and image editing; Experience with PhotoShop and InDesign Desirable Some video production experience Education: Essential Grade 12 Desirable Bachelor’s Degree

A well-known Online Betting Company in the North is looking to hire 2 passionate, ambitious and innovative Creatives, 1x Senior Digital Designer and 1x Senior Digital Designer - Art Director   Role You will be responsible for producing all assigned marketing collateral both creatively and technically, working closely with the Creative Director and all stakeholders in the business to ensure that creative outputs consistently fulfil business requirements and also drive the business in new and exciting directions. The lucky individuals will specialise in conceptualising and creating fresh, original and memorable work across all digital platforms.Although you will report to the Creative Director, you will take additional guidance from the CI Manager (delivering creative that is on CI) and the traffic team (adhering to deadlines).Duties Develop the look and feel for various digital campaigns. Creation of banners for conversion, retention, affiliate, brand, new markets, CSI and product Work closely with a copywriter to develop campaigns and work well in a team Apply the CI to all work and meet deadlines Attend daily stand up meetings with the Creative Director and Head of Traffic Develop fresh and original proactive work (that is not briefed in) Meeting deadlines Keeping to CI Ensure work is technologically correct and up to date Ensure languages are inserted correctly  Check all work for errors Manage multiple projects  Confirm that all links work Requirements 3-year diploma or degree in graphic design, advertising Min 5 years' experience in design Advanced level of knowledge in Photoshop, InDesign, Illustrator, After Effects and Dreamweaver Consistent high standard and quality of work Attention to detail Excellent craft Understanding the context for the content you are creating Good time management and problem-solving skills Have an interest in sport - Bonus After-hours work is required on occasion.

Our client, who is is a leading global organisation, requires the skills of an experienced Medical Writer to join their team in Hong Kong.  This is not a remote role, relocation is required. As one of the Senior Medical Writers in the team, you will be responsible for all aspects of the content and project management for editorial and content-focused projects. You will work across a number of key accounts, and will manage other external and internal writers and their work. You will be charged with keeping our editorial and scientific standards high and working with the senior management team to ensure projects are delivered on time, to budget and with the correct editorial resources in place. You will work closely with the account leads on a range of editorial materials and projects (e.g. manuscripts, slide presentations, training materials, websites, digital applications, congress materials and advisory boards) for a wide range of audiences ensuring they are strategically and scientifically accurate. You will be responsible for the quality, and scientific integrity of your work and that of the wider editorial team.  Essential Skills• Experience of working in medical education and healthcare communications• A solid background of medical writing and experience of managing writers and being responsible for the standards of all editorial work produced by them• Comfortable developing and maintaining client relationships and able to present clearly and with an engaging approach. You’ll be experienced at managing multiple stakeholders, both internally and externally with a proactive approach• You should hold a bachelor’s, Master’s or PhD degree, ideally in life sciences

Our client is looking for a Senior Consultant to join their Commercial Growth Strategy practice. You will join a group of experts who work on disciplines such as Segmentation, Channel Strategy, Market Entry and Growth Strategy. The role we have in mind is particularly focused on Segmentation and Growth Strategy, using a unique methodology, where market and consumer data informs growth plans for clients. The suitable candidate would be highly numerate, experienced in delivery of complex non-standard quantitative methods, and very comfortable with complex data and analysis. KEY RESPONSIBILITIES The Senior Consultant (SC) is a trusted expert in our Consulting team, acknowledged by clients and their peers for their deep skill & experience. They are responsible for the design & delivery of great solutions, using their expertise to establish great client relationships. The SC is an established talent – they’re already an expert in quantitative methods and are now growing their skills in high-performing consulting, solution-leadership, storytelling and client management. They work in a team, with consultants supporting their work, and coached & supported by Directors and Associates who they learn from. SC’s spend time focused the delivery of multiple concurrent projects, involved in both design of great solutions (surveys, analysis frameworks etc) as well as execution of the work content (analysis, project management, storytelling and client management). Great SC’s contribute their own thinking to make solutions faster and better, and work as part of the wider organisation to make our work and workplace better, fresher, and bigger all the time! This role requires a smart, expert quantitative and solution thinkers with 5+ years relevant experience and a proven track record. These are experienced leaders who have gained mastery in leadership roles and are ready to move into Consulting. A polished project doer AND thinker who enjoys taking co-responsibility for projects, working within a team. Experienced practitioners already comfortable with analysis, quantitative research and commercial growth ideas. Segmentation experience a huge plus, but not absolutely required. Has a range of expert skills, and understands the broad strokes of brands and the dynamics of demand. Exceptional project discipline: Proactive and disciplined, able to oversee all aspects of projects. Solves roadblocks, prioritises well, manages their time effectively. Loves numbers: Numerate and analytical, enjoys complex data. Makes complex data into simple, insightful solutions. Can navigate complex data but also see the big picture. Analytical and strategic: Manages complex, unfamiliar problems well. Creative, unusual thinker: someone who thinks out the box and is happy to push the boundaries/ challenge conventional research methodologies and thinking on a project by project basis Good team and communication skills: able to collaborate and build relationships with both clients and our team. Strong written and verbal skills for proposal and presentation purposes. Experience: minimum of 5 years experience, usually in research or analytics capacities. Consulting experience is an advantage. University degree essential, with excellent scores in disciplines of stats, business science, quantitative research and/or mathematics.  

A medium-sized integrated agency with a focus on POS advertising is looking for a Senior Industrial Designer to join their team. They are looking for someone who can motivate and inspire their team to deliver world-class design work whilst still being able to juggle being hands-on design work for existing clients and new business possibilities. Duties Produce industrial design and client presentations Manage the intake of workload for the design team and ensure all project deadlines are met timeously Lead/inspire the design team and manage the day-to-day running of the Design Studio Take ownership for producing high-quality output that exceeds client expectations Manage project scopes, timelines and budgets for projects Clearly communicate client needs to your team to ensure that output produced meets with agreed briefs Build trusting and collaborative relationships with account teams to ensure all stakeholders are clearly aligned with design output Build relationships with clients, manage expectations and provide them with services that exceed those expectations Requirements A minimum of 5-7 years experience as a Senior Industrial Designer Must have a Conceptual Industrial/Product Designer qualification Agency/Brand experience, as well as POS(Point of Sale), is essential Proficient in Photoshop, Illustrator and 3D design. Preference will be given to those with experience with 3D Studio Max, Raster, Vectors and V-Ray  Experience with gaming engines would be an added bonus (Unreal, etc) Highly creative and conceptual capabilities. Ability to come up with creative concepts and effectively present them to clients whilst keeping with briefs Ability to engage with Senior Stakeholders (external and internal) Competent at explaining ideas to people with varying levels of technical knowledge Prior experience leading a team Excellent communication and presentation skills – verbal and visual An ability to learn quickly, think fast and deliver solutions Excited about embracing new procedures and technologies

A leading Software Development Business is in search for a high performing Business Development Rep to drive revenue via new business generation across Africa for a new world leading product. Key deliverables• Generate and seek out new business through cold-calling, email prospecting and referrals. • Navigate customer organization to identify influencers and decision makers to find new opportunities.• Actively increase your industry knowledge to educate and create awareness within the customer environment. • Utilise strategic, proven sales methodologies to ensure setting of appointments.• Ensure that the CRM system (Salesforce) is accurately updated with all necessary information. • Develop and maintain excellent product knowledge and be able to hook for a meeting using the unique benefits of the solution. Technical knowledge, skills & abilities• Proven ability to prospect through companies to identify the correct individuals.• Demonstrated track-record in over-achieving challenging targets. Behavioural, soft competencies & skills• Target-driven, dynamic and confident, with a proven track record• Ability to initiate conversations with senior personnel• Ability to ask questions that demonstrate understanding• Well-spoken • Experience navigating complex organizations• Ability to self-motivate• Competitive by nature Education & qualifications• Matric certificate• Other qualifications desirable Details of experience• At least 3 years in a similar role• Proven track record in sales ideally within Africa• Additional languages such as French, Swahili would be beneficial What would make the applicant successful in the role?• The candidate must have strong interpersonal skills.• Must be a permanent resident or have a valid work permit• Be self-motivated and a collaborative team player. • You should have an inherent desire to succeed.• Be DRIVEN.

This young, dynamic and entrepreneurial organisation within the financial and insurance industry as a vacancy for a Quality Assurance Administrator within the Collections Call Centre.  .MAIN PURPOSE OF THIS POSITION To assume responsibility for: Quality Assurance for the Group MAIN TASKS AND RESPONSIBILITIES: Implement and Monitor the QA process (Internal Call Centre QA) Conduct all assessments Monthly reporting Trend Reviews Coach Staff for QA/Performance Improvement Staff Training REQUIREMENTS:  Matric and Qualification in Call Centre Management 3 Years’ Experience in Call Centre Management Must be able to interpret Most South African Languages Attention to detail. Logical Thinker. Problem Solver. Good Communication Skills Ability to work to tight deadline

A leading retailer in CT is looking for a Digital Communications Manager to efficiently execute the end-to-end email marketing strategy, including planning, segmentation and targeting, set-up, testing, deployment, reporting and optimisation. Job Objectives: To coordinate the full email lifecycle, including planning, briefing, list segmentation, testing, deployment, and performance reporting Responsible for owning the email marketing content calendar, working with teams across the business to plan and prioritise content in line with the brand calendar To create comprehensive briefs representing business objectives enabling efficient creative production Ensure segmented customer lists are briefed and timeously available and maintained for deployment To brief and approve the email design to the digital account manager, ensuring adherence with templates and digital brand CI, ensuring emails render properly across different browsers and devices To work with the digital designers and copywriters to craft compelling, relevant, and timely email content and subject lines to effectively engage their customers Accountable for final QA before deployment, paying attention to the email detail including the correct product and promotion information To manage the email and SMS deployment platform Report and circulate email scorecards and use to analyse key metrics (open rates, CTRs, visits, conversion rate and revenue) of campaign performance to provide insights and actionable recommendations. To work with the Digital Marketing Manager to evaluate new opportunities for customer segmentation and personalisation to bring the right message to the right customer at the right time To work closely with the omni-channel team to ensure commercial decision-making in driving quality traffic to the website Knowledge: Knowledge of email marketing specialist and direct marketing in general An understanding of the principles of CRM and database segmentation Knowledge of email marketing platforms Skills: Strong planning and prioritisation skills - able to be self-directed and deliver on deadlines Excellent project management as well as interpersonal and organisational skills Attention to detail Data oriented and analytical mind-set – a passion for optimisation and A/B testing An ability to report on performance metrics A strong understanding of the optimisation techniques for email Proactive and inquisitive thinking Understands and monitors competitive landscape, provides insight and recommendations to drive the email channel forward as best in class Experience: Experience in planning, implementing, and analysing online marketing initiatives. (3-5 years) Experience in working with email marketing tools and platforms 3 years of demonstrated success in email, direct marketing, or CRM roles        

A leading retailer in CT is looking for a Web Content Coordinator to work closely with management, and internal teams to develop web content for digital execution. Must have a min of two years in a similar role. JOB OBJECTIVES Ensure that all content is always relevant Ensure that all SEO functions are well maintained Work with the digital agency to ensure continuous update of GMB Provide creative direction assistance to web design Ensuring that the content on the digital platforms is relevant and well positioned to meet the business objectives Manage the search campaign and SEO related tasks Ensure that the budget is efficiently managed to the drive the business objectives best Time management JOB RELATED KNOWLEDGE Digital knowledge CRM knowledge Campaign management Web development knowledge Social Media knowledge Content management Project management Minimum requirements Good content management Project coordination Understanding of E-commerce Experience working with Sales Force EDUCATION 3 year, Digital/ social media management Diploma Marketing/ Business Management

A large, dynamic international agency is looking for a Senior Copywriter with beauty experience to join their growing team. As a member of the creative department, you’ll be working with clients to drive brand growth, fame and purpose through unforgettable, beautiful and effective content and digital media campaigns on some of the world’s biggest and best-loved beauty and personal care brands. As a Senior Copywriter, you will understand of the trends inherent to the beauty industry and consumer. Your skillset will be able to confidently stretch from SEO copywriting to social, digital campaigns and scriptwriting. As well as crafting compelling, on-brand copy, you will have a strong strategic and conceptual mindset with unlimited storytelling abilities to help create smart, stylish and standout content for the digital landscape.   Requirements Solid experience in brand copywriting and conceptualising for digital, social and SEO content Experience in writing for the beauty / personal care category and the language and needs inherent to writing for beauty brands A qualification in English language, Advertising Communication or other recognised writing-related courses Experience in managing/mentoring junior team members Experience in crafting and developing a new tone of voice for brands Experience in long- and short-form writing for digital Experience in presenting and communicating confidently, persuasively and clearly to team members and clients Create award-winning work both from yourself and with those with whom you work  Maintain creative excellence with a keen attention to detail and time scales Deliver innovative copy and conceptual storytelling solutions which are on brand and on time Continuously up skill in new, forward-thinking digital and social developments and practices to drive change and creativity Consistently impress internal and external stakeholders with high-quality creative and presentation/pitching skills Unlock growth opportunities with proactive creative ideas   Duties Copywriting and conceptual duties Work with Designers / Creative Directors / Head of Copy / Head of Design to produce distinctive creative concepts and copy optimised for digital Create inspiring, strategically-minded messaging to drive the client’s business objectives Interrogate briefs and translate into clear, compelling copy and/or concepts Champion change with forward-thinking creative ideas and consumer insights Manage multiple simultaneous projects while retaining laser focus on each Ensure creative consistency and accuracy across all written output Use data and insights to inform creative Be the guardian of a brand’s tone of voice, flexing across headlines, strap lines and long and short SEO/social copy Foster a positive, collaborative working environment that brings out the best in your team and colleagues Give accurate copy time estimates to client teams Build a strong rapport with clients by consistently showcasing category, consumer and channel knowledge Management duties Available to mentor and/or manage, support and up skill junior team members to develop their potential Meet utilisation and billable targets – complete timesheets accurately and on time Champion a positive, supportive and solutions orientated attitude Communicate best practices to the wider team Work with Resource Management to manage workload Line management duties – when applicable  

A DYNAMIC, INTEGRATED AGENCY HAS A VACANCY FOR A SENIOR ART/COPY TEAM WITH FMCG EXPERIENCE Our client is a medium-sized, full-service agency. It boasts an excellent track record of success and has many awards to show for it. The company is well established, independent and owner-run, with a strong focus on company culture and its people. This is an EE team that is open to existing teams or individuals who would be paired together.                                                                                              NB. Every candidate to submit a CV and portfolio.   Duties Consistently produce heavy-hitting ideas and campaigns on brief, on time and across any media without constant oversight Simultaneously manage multiple projects with varying deadlines Collaborate with multi-disciplinary teams (creative, client services, and strategy) to develop the best possible creative ideas that hit all criteria (client briefs, feedback, client KPIs) Gather and add learnings and insights to make concise, relevant recommendations Able to present with flair and pitch at all levels - from senior clients and new business to agency and creative leaders Collaborate with CD, Project Management and production partners to successfully plan and execute ideas Working into future GH / ACD roles Requirements Extensive experience in a creative agency or similar environment An impressive portfolio exemplifying previous success with proven ability to develop award-winning creative concepts, copy and design from social to TVC Proficient in Adobe packages - you will be expected to be able to execute some ideas, as well as conceptualise (all staff are makers as well as thinkers) A love for all things social, digital and creative, with a keen interest in new platforms, technologies and innovation across their industries and the creative landscape Demonstrable experience in successfully leading creative briefs Strong interpersonal skills and the ability to work effectively with the wider team during pitches and presentations Cool and calm when working under pressure along with the ability to anticipate and solve problems Ability to produce work to a high standard quickly and professionally with attention to detail Strong sense of responsibility and ownership,and a commitment to delivering best practice and value    

A large, collaborative international agency is looking for a highly conceptual Art Director with beauty experience to join their growing team. For the 'right' candidate, permanent placement can be discussed   Responsibilities As Art Director, you will work on a variety of different projects from brief to production ranging from campaign design, digital and social advertising, brand development, key visual mock-ups and a range of responsive web projects. You are a design problem solver, able to suggest alternative approaches where needed. You will come up with innovative solutions, push platform boundaries and break stereotypes while collaborating with a brilliant team of beauty experts, copywriters, social media managers and cultural strategists. Work collaboratively under a Creative Director and or Head of Design and with a team of art directors and copywriters to solve design and marketing content problems Occasionally oversee the work of designers or other art directors Lead conceptual projects where you work with a team on strategic and visual territories Be a passionate and inspiring creative for the team and clients, sharing inspiration Deep affinity with layout, typography, idea-generation and product beautification Take ownership of projects from concept through to completion Develop a deep understanding of target audiences and the client’s marketing strategy to deliver high-quality results that have an instant, positive impact on the consumer, promoting products and brands. Pitch creative solutions in response to marketing strategies Practice strong conceptual design thinking for digital and social design projects Define the look and feel for a variety of design projects, implementing existing brand guidelines when required A close working relationship with clients has been developed and you must be comfortable with presenting and taking client feedback directly   Requirements Traditional and digital experience (great social and digital knowledge essential) Luxury, premium, beauty or fashion experience (can also include premium alcohol or luxury auto experience) A portfolio demonstrating your ideas through concept to execution including social media campaigns that were effective, beautiful and entertaining A passion for digital trends and interaction design High proficiency in Adobe CC suite applications including Photoshop, Illustrator, Sketch and associated prototyping drawing ability is required Film/video editing experience of short content for social assets, GIFs and motion Experience as a photographer would be a very welcome nice-to-have Team player with a client-centric focus and the ability to build strong and effective working relationships                                               To provide leadership and expertise to the onsite creative team Work with Creative Services Manager to help decide on the best resource for a brief Brand guardianship on key accounts Presenting your work internally and to clients and managing workloads within agreed time constraints Proactive and solutions-focused – this is a must! A passionate and inspiring creative Experience art directing projects and shoots within the Beauty and Personal care category and/or luxury brands Deep affinity with layout, typography and idea-generation Ability to take ownership of projects from concept through to completion Ability to develop a deep understanding of target audiences and the client’s marketing strategy, to deliver high-quality results that have an instant, positive impact on the consumer, promoting products and brands Ability to pitch creative solutions in response to marketing strategies Excellent experience working closely with clients during kick-off Strong conceptual design thinking for digital and social design projects Proven track record defining the look and feel for a variety of design projects, implementing existing brand guidelines when required Ability to work under the direction of the Senior Creative Director and using your own initiative OTHER ESSENTIAL REQUIREMENTS:As the position is remote, it is essential that the ideal candidate have the following in place to ensure there are no delays on delivering work timeously: Back-up power supply, if necessary Stable internet connectivity – fibre connection preferable (options can be discussed) in order to connect to remote servers as well as conduct virtual meetings daily

An established Creative Agency, based in the East of Johannesburg, has a vacancy for a senior Web & SEO Specialist The Web & SEO specialist is responsible for the implementation of digital strategy for on-boarded brands. Working in collaboration with the lead strategists & SEO specialist, you will be responsible for a group of brands within the department. You will immerse yourself in the brands under your remit, by gaining a thorough understanding of their industry category, as well as their business objectives. In this role, you will use your strong communication and client leadership skills to build relationships with clients key personnel. You will work strategically to identify the Client’s needs and challenges, providing sustainable solutions and results driven work. You will collaborate with internal and external cross-functional teams, to deliver strategic and client service excellence. Qualifications/ Experience 3-5 years experience within a marketing function (preferably agency) Qualification in Marketing or certification in Digital Marketing (Google Search, etc.) An understanding of project management disciplines Excellent customer service and relationship-building skills (desirable) Good understanding of search and digital marketing is crucial Analytics experience is vital (Google Analytics, Google Search Console, as well as any other tools utilised such as SEMRush, AhRefs, etc.) Competencies Digital (Search) Native – focused on customer centricity Excellent written, verbal and presentation skills – confident to present to clients at all levels An understanding of SEO and how it fits into the overall marketing mix Strategically-driven and analytical in approach Able to extrapolate insights through data analysis Responsibilities Deliver on day-to-day strategic tasks such as keyword research, and monitoring campaigns and projects Use good writing and storytelling skills, to structure insights and present recommendations aligned to objectives Think strategically and act tactically, using the data provided to develop clear and consistent search strategies Identify opportunities to up-sell and cross-sell Seek out proactive opportunities to increase client satisfaction and loyalty Monitor and maintain high levels of Client service Work closely with the digital project manager, in terms of deliverables per project Work seamlessly with cross-functional teams within the business and its clients, building strong relationships      

A conceptual Art Director is needed at a dynamic, small -to-medium-sized digital agency. The right individual will have digital and social advertising experience and the ability to use that knowledge to communicate new ways of connecting with brand audiences. A driven creative with a strong understanding of culture, who enjoys the process of conceptual creation of ideas, spanning across all areas of integrated communication, branding and interactive design.   Requirements: Minimum of 4-5 years experience as a Digital Designer/Art Director Bachelor’s Degree, Diploma or equivalent Proficiency in: Photoshop, InDesign, Illustrator, After Effects and Premiere Pro. Animation and UI/UX skills would be a *PLUS* Very strong craft and design skills A strong creative thinking ability and understanding how to create brand experiences in digital Highly skilled in design, brand and campaign conceptualisation and execution A conceptual thinker who is not afraid to push beyond the brief Leadership skills Ability to break down complex communication briefs into creative solutions Able to conceptualise, plan and translate a complex technology-driven idea to action and execution Direct creative experience i.e. photo shoots, video shoots, motion design, etc. Well-versed in creating campaigns across multiple platforms A portfolio comprised of traditional and digital, conceptual campaign, design and interaction design work Strong concept, presentation and client-facing skills Well-versed in social and digital campaigns, best practices, emerging trends in media and marketing Experience in pitch work Self-motivated and willing to expand knowledge

A leading global data driven digital business has a vacancy for an Automation Specialist to join their team. The automation specialist will be responsible in assisting with the improvement of business performance by pushing our clients & stakeholders to use our application within their digital campaign strategy allowing for greater impact for user experience. Through the understanding of user’s behavior regarding campaigns and with the support of analytics team the automation specialist will create more attractive and engaging campaigns. Main Purpose or Function of Position:The automation specialist will define and implement digital campaigns to users in order to drive engagement, conversions, traffic and revenue, based on the strategy defined with the business. Across marketing, sales and service, the automation specialist will use Salesforce Marketing Cloud to focus on 1-to-1 customer journey through all connected devices on every channel. Develop and connect consumer interactions combining user data and behavior to create relevant communication that is delivered in real time, on customer’s terms. The automation specialist will be responsible for the strategy that best aligns to the insights and analysis of the business and configure automation journeys to deliver Email and SMS campaigns as well as push notifications. They will also be responsible for data acquisition through realisation and design of landing pages for registration forms, quiz dynamics or creation of surveys. Main accountabilities & Responsibilities:• Ensuring successful delivery of Marketing Automation Deployments within the expected SLA’s for small, medium and big projects• Management and deployment of:• Journey Builder: Design journeys based on communication plans to ensure all triggers are set up to run and deploy• Email Campaigns: Build Emails, define audience, analyse performance and guide on the design of email templates• SMS Campaigns: Creation of contact lists using the SMS templates and send configuration• Push Notifications: Creating audiences for Push Notifications and custom content settings• Landing Pages: Building of campaign pages, creation of surveys, quizzes and registration forms• Provide technical expertise to the BU to help them clarify their business requirement and ensuring the product delivered properly aims the campaign/product/area purpose• Proactively suggest initiatives in order to capture first party data from consumers• Ensuring Digital Security is compliant with all global standards and policies• Team player with strong communications skills that works well under pressure and delivers quality work aligned within the project scope Qualifications/ Experience • Matric• Higher Certificate/Diploma or relevant tertiary qualifications / certifications in Digital Marketing or similar• Digital Marketing Skills / Campaign experience• 2 – 4 Years’ experience as an automation specialist• Sales Force Marketing Cloud Knowledge: Certifications obtained in Salesforce Marketing Cloud Email Specialist & Salesforce Marketing Cloud Consultant• Cloud Technology knowledge in Salesforce Sales / Service Cloud  

This is an exciting time for a driven and passionate Sales Executive to join a well-established global company and help set the foundation and shape the future of their business in South Africa. You would be in charge of developing and maintaining the relationship with key media agencies and strategic advertisers with the goal to expand their presence within the South African market. You would be responsible for the entire sales cycle; starting with new business development to finally negotiating and closing the deal. What you will do: You will be responsible for developing and diversifying your client portfolio Maintaining the relationship with your existing clients and media agencies Organize daily meetings with clients and media agencies Presentation of the Branding Solutions for digital advertising Attend social events in order to grow your network Manage sales forecast and achieve the revenue target for accounts in charge What you need to succeed: You have a real ‘hunting’ mentality and have a passion for the daily sales tasks: prospection, meetings, product presentation, afterwork, events,… Bachelor's degree or equivalent experience. Between 2-5y of experience in sales and business development Good communication skills combined with strong sense of organization A dynamic attitude and a proactive approach in order to achieve goals Experience in selling digital solutions for advertisers: video, display, traffic, native, programmatic… Knowledge and understanding of the digital ecosystem        

A large international corporate is looking for a Senior Copywriter to join their fast expanding internal ad agency. This is an opportunity to work in a hybrid environment, experiencing the best of both agency and corporate. Present high-quality creative ideas and written copy, whilst staying true to client strategy and within the parameters of the brief, budget and allocated time. DutiesThe senior copywriter is responsible for taking a client's advertising brief and generating original copy ideas that grab the attention of the target audience. This can include creating straplines, slogans, body copy, jingles and TV & radio scripts as well as, online content. Working on multiple projects, accuracy is essential. Working together with an art director and being accountable for checking all the content being advertised is truthful and complies with codes of advertising practice. Although proofreaders may examine the final copy, copywriters are also responsible for checking spelling and grammar. Responsibilities: Define the creative vision and strategy for the client account Translate briefs and strategic requirements into compelling creative solutions Ensure that the creative function operates in an efficient and profitable manner Mentor and be accountable for the creative team on the client account Work with other disciplines within the Agency to ensure cohesive team integration and alignment with broader business objectives Define the aesthetic of overall campaigns Guide the generation of ideas and pitch them to clients and other members of the team Mockup creative ideas Create copy that works across multiple channels Consistently produce creative elements against the required deliverables Lead brainstorms and conceptualisation sessions Lead the craft and design of an idea Compile presentations for and present concepts to clients Lead on pitches for new business

Description A medium to large-sized agency focusing on the retail sector is looking for an Art Director to join their team. A space for individuals with great creative ideas. Ideas that are bigger than a single channel or discipline. Ideas that become campaigns that consumers love to share.   DUTIES Work closely with a copywriter to conceptualise and execute creative solutions that consistently and clearly communicate the brand’s identity, positioning and campaign messaging through all of the brand’s touch points. The client is looking for a person who can consider a campaign from start to finish and then some. You need to be an effective problem-solver, communicate well and be able to build relationships internally and with clients. Conceptualise and execute award -winning creative ideas Ability to sell ideas to clients Roll-out of campaigns across all touch points of the digital ecosystem Execute social, digital, video, print and OOH content Manage, roll-out and evolve visual identity of the brand/ brands Interact with other agency teams/ divisions to develop creative concepts Ensure consistency and integration of art direction across all communication channels Responsible for seeing the idea through the creative process to final sign-off Work to brief and show understanding and relevance to the target market Develop your professional skills daily Work closely with and report to the Creative Directors 60% traditional, 40% digital work   REQUIREMENTS 5-8 years of agency experience. Proficiency in: Illustrator, InDesign, Photoshop, After Effects, Premiere Pro Logo, campaign, brand and identity design Video editing Animation/motion graphic design Editorial/layout design Storyboarding QUALITIES You need to be a high-energy individual Passionate about ideas and effective communication A basic understanding of South African languages and the numerous and humorous cultural nuances that resonate with South African consumers You need to be an effective problem-solver, communicate well and be able to build relationships with colleagues and clients If you have 5 plus years’ experience at a TTL ad agency, produced great work, and are looking to grow your skills, your brands and your agency, this is the ad agency for you  

A leading creative agency specialising in through-the-line marketing solutions has a vacancy for a Head of Social Media Overview The Head of Social Media is responsible for giving input and the execution of the social media strategy and overall and daily management of the social media department. Qualifications/ Experience 7+ years of experience in social media in a digital agency In-depth knowledge of the main social platforms, paid campaigns, ad targeting and CRM Comprehensive in social channel & content strategy, community management and reporting e.g. Spout & Acumen An up-to-the-minute knowledge of the latest social trends/platforms and industry best practice Excellent presentation and storytelling skills At least 2 years of team management Competencies Ability to think strategically Ability to seize opportunities Ability to Influence Digital and Social Native Highly motivated, solutions-driven, problem-solver Natural diplomacy skills with a cooperative attitude – team player Mature and reliable, able to work under pressure Organised, meticulous and logical Focus on Results Conceptual thinker Takes initiative and have an entrepreneurial mindset Self-starter Directing and managing people Providing insights Resilient – persevering, bouncing back and showing composure Excellent interpersonal skills Assertiveness Collaborative mindset Excellent people management skills

A growing, vibrant, multi-cultural, global online company is looking for a Junior Copywriter to be a part of their dynamic team. The lucky candidate will be responsible for producing all assigned marketing collateral both creatively and technically, working closely with the Senior Copywriter and all stakeholders in the business to ensure that creative outputs consistently fulfil business requirements and also drive the business in new and exciting directions. The Junior Copywriter will specialise in conceptualising and creating fresh, original and memorable work across TV, Print, Radio, OOH and Activations.   Duties Develop and oversee the written elements while creating TVCs, Print, Radio and OOH Conceptualise and develop concepts in collaboration with an Art Director Direct radio and VO recordings with the assistance of the Senior Copywriter Have a comprehensive understanding of the context for the content you are creating Take direction and guidance from the Senior Copywriter Attend brainstorm sessions and develop new concepts Develop fresh and original proactive work and come up with ideas beyond the brief Create and maintain the tone of voice for all company collateral and ensure that is in line and compliant with the CI Work with Traffic to ensure deadlines are met Ensure correct languages are used with the correct spelling, punctuation, and grammar Stay up-to-date with industry developments and tools Ensure that all links work Share best practices and cutting-edge work Build and maintain effective relationships within the team, as well all stakeholders in the business Requirements 3-year Diploma or Degree in Copywriting Minimum 3 years copywriting experience Proficient in Microsoft Office Excellent written skills and understanding of language Working knowledge of VO direction for radio and TV Experience picking Voice Over Artists from voicebank Consistent high standard and quality of work with high attention to detail Good time management and problem-solving skills High level of organisational skills and ability to prioritise and be proactive Ability to handle multiple projects at a time and meet multiple deadlines in a fast-paced environment Good presentation skills Excellent interpersonal and communication skills Have an interest in sport

A medium to large-sized agency focusing on the retail sector is looking for a Junior and Mid-level designer to join their team. A space for individuals with great creative ideas. Ideas that are bigger than a single channel or discipline. Ideas that become campaigns that consumers love to share.   Duties Work closely with a copywriter to conceptualise and execute creative solutions that consistently and clearly communicate the brand’s identity, positioning and campaign messaging through all of the brand’s touch points. The client is looking for a person who can consider a campaign from start to finish and then some. You need to be an effective problem-solver, communicate well and be able to build relationships internally and with clients. Conceptualise and execute award -winning creative ideas Ability to sell ideas to clients Roll-out of campaigns across all touch points of the digital ecosystem Execute social, digital, video, print and OOH content Manage, roll-out and evolve visual identity of the brand/ brands Interact with other agency teams/ divisions to develop creative concepts Ensure consistency and integration of art direction across all communication channels Responsible for seeing the idea through the creative process to final sign-off Work to brief and show understanding and relevance to the target market Develop your professional skills daily Work closely with and report to Art/Creative Directors 60% traditional, 40% digital work   Requirements Juniors (1-3years) and Mid-level (4-5years) of agency experience.   Proficiency in: Illustrator, InDesign, Photoshop, After Effects, Premiere Pro Logo, campaign, brand and identity design Video editing Animation/motion graphic design Editorial/layout design Storyboarding Qualities You need to be a high-energy individual Passionate about ideas and effective communication A basic understanding of South African languages and the numerous and humorous cultural nuances that resonate with South African consumers You need to be an effective problem-solver, communicate well and be able to build relationships with colleagues and clients If you have six plus years’ experience at a TTL ad agency, produced great work, and are looking to grow your skills, your brands and your agency, this is the ad agency for you  

A small-medium-sized dynamic TTL agency is looking for a multi-skilled mid-level Designer/Illustrator to join their team. Do you love design, illustration and motion graphics? Are you keen to work with a team of gifted geniuses to create entertaining, aesthetic and intriguing experiences? The company in question dabbles in all kinds of design and illustration work, but focuses largely on motion graphics, animation and broadcast design.  As a motion graphics designer and illustrator, you will be developing concepts and storyboards that'll be brought to life with animation, video anddigital art. You will be creating content for: animations, broadcast design, photography grading and compositing, promotional videos, tutorial videos, presentations layout, websites etc.   Requirements At least 3 years of working experience as a graphic designer Suitable tertiary qualification UI design Character design Illustrator Photoshop InDesign Microsoft Office Suite After Effects Premiere Pro Adobe Audition Portfolio showcasing design and illustration work or any additional animation, photography, videography and video editing work would be beneficial Strong written and verbal communication skills Adeptness with leading design software packages (Adobe Creative Suite) The ability to meet deadlines in a high pressure environment A willingness to work long hours when required The ability to see projects through from inception to production Consistency regardless of project size Good organisational skills that support the rest of the team The motivation to maintain and improve design standards Additional skills, interests and experiences would be advantageous: • Advertisements• Animations• Broadcast design• Photography grading and compositing• Promotional videos• Tutorial videos• Presentations layout• Websites• GIFs• Marketing campaigns and activations• Corporate identity design and branding• Film editing and animation• Editorial and layout design• Design for social media• Imaging and visualisation• Information visualisation

Join a creative and brand activations agency as a Senior Multimedia Digital Designer. They are looking for someone who is inquisitive, resourceful, culturally connected to people and devoid of ego to join their growing team.   Requirements: Industry-related diploma or degree 5+ years experience in Digital Design Experience creating excellent digital and visual content Experience creating blogs, videos, case studies, award entries and digital content design Excellent working knowledge of Adobe Design Suite (Photoshop, InDesign and Illustrator) Working knowledge of Video Editing and Video Production Web Design knowledge with an understanding of basic coding (HTML, JavaScript, CSS) would be a bonus Able to travel to Southern Suburbs, therefore, own transport would be preferable   Please note: This position offers hybrid working arrangements and therefore a stable internet connection is vital.

A leading global FMCG business is looking for a Marketing Insights Director to manage their team of Insight Managers.  Main Purpose: Overall leadership of the Zone consumer, shopper and business insights and application to driving strategic business decisions related to opportunity and performance for short and long-term EBITDA growth. Responsibilities:  Performance tracking and data integrity: Provide local and Global Brands, GDP, Innovation Insights Execution of Global and Local Brand and Shopper Research Provide Analytics Capabilities Opportunity Identification and Strategic Planning: Deep insights as a Competitive Advantage via Research & Analysis Budgeting ROI, ROE Design and Tool Development Research Agency Management Requirements: University Degree: Sociology/Psychology/Math (MBA a bonus) Minimum of seven years in the role in a large FMCG, global if possible Minimum three years in a senior managerial role Business leadership: establish and lead the insights agenda, takes accountability for results. Strong project management skills. Ability to integrate the information from multiple sources into clear, structured business reports and recommendations Email: stacey@adtalent.co.za

Join a bespoke radio solutions agency as a Freelance UX/UI Designer. Requirements: Industry-related diploma or degree +3 years experience in UX/UI Design Experience using FIGMA essential Proven experience on UX and UI projects Updated portfolio of UX/UI work required for application

A full-service, multi-disciplinary agency is looking for an Integrated Creative Director to join the team.   Responsibilities Lead the development of creative concepts that communicate to a target audience within the scope of the brand and creative brief supplied Be an inspiration to their team whilst providing them with mentorship and career development Identify organic and unique growth opportunities across all markets and platforms Ensure proper workflow and integrated output through coordinating between Creative and other departments Partner with Strategy and Business Directors to ensure projects are delivered on strategy and to high standards of quality and creativity Conflict resolution and creative problem solving – anticipate potential project problems and create solutions/contingency plans Researching and exploring best practice and trends and communicate them with the team Ensure work is delivered on brief, on time and to budget   Requirements Minimum of 3 years’ experience as a Creative Director within a reputable Advertising Agency (preferably from an art background) Lives our values by being courageous, curious and collaborative Demonstrate innovative out-of-the-box ideation with a portfolio that demonstrates this (ideally award-winning) Experience having worked across all channels / in a fully integrated nature Understanding client needs and partnering with them to deliver quality work Plan and execute work in a timely and efficient manner Team player who will lead by example and focuses on staff development

An award-winning global public relations firm has a vacancy for PR Account Manager As a PR Account Manager, you are on top of everything happening in your portfolio of clients – you know what needs to happen when and ensure it gets done. You identify any potential issues early on and display problem-solving skills to rectify any issues alongside your AD. You are the primary point of contact for clients and they trust you. With the help of your team , you ensure reporting is slick and accurate.  Core Capabilities: Account management: Demonstrate real-time knowledge of all client activities, ensure status documents are updated, run client status meetings, and take ownership for initiatives Delegation: Demonstrate ability to effectively delegate tasks, ensuring timeous completion and quality Project management skills: Take responsibility for specific projects from start-to-finish Selling ideas: Demonstrate advanced presentation and influencing skills Strategy: Develop, alongside your team, strategic and tactical client proposals, plans and calendars Writing: Demonstrate an ability to write effective content for your full client portfolio and display proficient editing skills Media relations: Drive journalist relationship-building initiatives within the team, across your full client portfolio, display an excellent knowledge of the South African media landscape (and an interest in the broader African media landscape), develop solid media relationships, and oversee the effective running of your team’s entire media relations process Pitching skills: Write and pitch excellent quality, relevant story angles to targeted media, displaying creativity and an understanding of newsworthiness Research: Demonstrate strong research skills, and assimilation and presentation of information Newsroom: Participate in daily Newsroom/media meetings and ensure relevant news and angles are marked and shared with clients Experience required: At least 4 years working for a PR agency working with clients from the B2B, Corporate or Technology sector Suitable qualification/s in PR and Communications  

A well-known Online Betting Company in the North is looking to hire a passionate, ambitious and innovative Art Director to join their team. Responsibilities Creation of ATL and BTL graphic elements Work closely with the copywriters to generate creative ideas and concepts to fulfill the clients' brief Production of 'storyboards' (TVCs) or 'roughs' or 'scams' (print) to communicate ideas to the client Gaining an understanding of the target audience and business that the advert is aimed  Meeting with Creative Director and Account Managers prior to presenting ideas to clients Commissioning of photographers, artists or film-makers to work on projects Attending meetings at production houses and with other directors Work in editing suites to oversee the finished product Requirements Minimum 5 years' Art Director experience  Suitable tertiary qualification Repro, ready, rollout Proficient in: Photoshop, Illustrator and InDesign Ability to work under pressure and meet tight deadlines in a changing environment  Strong Project management skills Creative thinking with a strong conceptualising ability High-level quality control through various stages of the production process

A leading global FMCG business is building the Best Tech Company in Africa and looking to employ Data Analyst. The key purpose of the Data Analyst will be to design and maintain data systems to ensure the successful, on time, delivery of high quality data and transform such data into valuable insights for business decisions. Responsibilities: Develop a deep understanding of existing business datasets in domains including: Sales: Revenue, Promotions, Discounts, Consumer data (including e-commerce), Syndicated sources including Nielsen, IRI; Marketing: Social media data, reach, impressions, statistical survey analysis Design, development, and implementation of systems, database and data architecture solutions Capture business analytics and reporting needs and map business datasets, complete source to target mapping to facilitate common understanding and discussion between business stakeholders and data engineering Proficiency in marketing and digital technology landscape and trends across the stack (e.g. DMP,DSP,CRM,MDM, CDP) and familiarity with Digital advertising ecosystem. Manage the Data Catalogue and promote data reuse across initiatives Monitor data quality, usage, performance and SLAs within the MarTechstack across Africa Well-versed in current privacy and compliance requirements related to consumer data within Africa Requirements: BA/BS in Computer Science, Computer Engineering. Engineering, Statistics/Mathematics or similar 3-5 Years minimum Experience Curious and passionate about MarTech. Broad knowledge of the rapidly evolving MarTech landscape including SEO, Consumer data gathering and segmentation, Digital Media, Consumer Journeys, etc. Advantageous: ADF, ADLS, Python and statistical packages

An established business in the engineering and construction industry has a vacancy for an experienced Marketing Manager.  Purpose of the Role Providing marketing support to the current Marketing Consultant.  70% of the job will be project management and 30% strategic input Qualifications: - Grade 12 essential- Has successfully completed and obtained a recognised Diploma in Marketing/Sales and Marketing- Has completed studies/short courses with respect to Digital Marketing/Social Media Marketing/Social Media & Web Marketing Experience.- At least five years relevant experience in a similar role, during which time experience of Digital Marketing has been gained Key Responsibilities: - Responsibility for website management and liaising with external agency- Digital Marketing- Mailing lists- Marketing collateral across a variety of media- Promotional items e.g. Marketing literature/brochures; branded stationery; branded corporate wear- Client event planning and implementation across all regions- Internal communications Key Critical Competencies: - Sound understanding of the link between marketing and sales- Good understanding of digital marketing- Excellent verbal and written communication skills- Exceptional attention to detail

Are you a creative senior digital content writer who is familiar with producing online content and looking to work in a dynamic global environment ? Qualifications/ Experience: - BSc in Marketing, English, Journalism or related field- Publisher background- Proven work experience as a digital Content Writer, Copywriter or similar role- Portfolio of published articles- Experience doing research using multiple sources- Familiarity with web publications- Excellent writing and editing skills in English- Hands on experience with Content Management Systems (e.g. WordPress)- Ability to meet deadlines Looking for someone who:- Learns fast and is able to understand what is being asked for by the creative and brand team- Is highly creative- Loves digital- Works effectively under pressure- Takes initiative and doesn’t wait for instruction and can manage their own time- Is completely dependable- Is proactive

This role of the Head of Content requires the skills of an experienced content manager with solid agency and digital content experience, but also someone who has a has good experience in the publishing/media industry. It revolves around oversight of the activities of the content department, topic generation, as well as working with closely with the content team in the creation of excellent day to day experiences for the consumers and other audiences through the content. Qualifications/ Experience: Education: The Head of Content management must possess a Bachelor’s degree (Master’s preferred) in Marketing, Communications, Journalism, Business Administration, English, Public Relations, International Relations, Information Technology, Law, Psychology, or any other related field. A working experience of the equivalent is also acceptable. Experience: A suitable candidate will have had experience of over 10 years working in a high ranking position in the field of communications, preferably as a Senior Content Editor or Senior Content Marketer. He / she will also have had experience in the management of a team, leading that team to successful accomplishment of its goals. The Head of Content must be an individual who has additionally had vast experience and success driving and managing social media strategies for a business in a highly competitive environment. Communication: The candidate for this position must demonstrate exceptional communication skills, both in written and verbal form. In his leadership capacity, the effectiveness of his department will be to the extent that there is clear communication and conveyance of important information from the top down. The Head of Content will also have a strong ability to engage and persuade varying audiences even on technical subjects. Also, the Head of Content needs to demonstrate an ability to clearly present complex business strategies concisely and persuasively to executives such as the Director of Communications and key stakeholders. Leadership: The Head of Content must also possess strong leadership skills if he is to lead the content team to successful completion of its objectives. The Head of Content will have the capacity to manage internal and external meetings, have a strong understanding of management and communications competencies, and demonstrate an ability to drive a business’s culture through a department and have personnel work towards a unified vision. Technological Savvy: The position of Head of Content is very much technologically inclined and for this reason, the Head of Content must demonstrate a keen interest and competency in technology, technological appliances, and relevant softwares. The Head of Content will additionally be highly knowledgeable on the best social media practices will have vast knowledge in the workings and navigation of key social media platforms as well as the competitive and regulatory landscapes of each of those platforms. Analytical Skills: A suitable candidate will portray strong analytical skills, showing deep interest in research and analysis of business related content. The Head of Content will have the ability to calculate ROI on every bit of content produced by the business. He will also possess the ability to interpret website, blog, and social media data in gauging success of the business’s content and campaigns, and communicating meaningful results to communications executives. He will have an ability to transform raw information and data into intelligence, and that intelligence into action. Interpersonal Skills: The interpersonal skills that a candidate for this position must possess are; exceptional collaboration skills, having time consciousness and being able to finalize projects within given time-frames, exceptional organization and multitasking skills, having an ability to prioritize tasks, being commercially driven with a desire to increase the consumer base through great content output. People Skills: The position being highly interactive, demands that the Head of Content be a highly relatable individual with the ability to engage easily with people and build strong and long lasting relationships especially with key individuals such as media personnel, senior executives and stakeholders, research partners, and the consumers.

Join an exciting, results-driven agency as a Mid-Senior Copywriter. Requirements: Industry-related Bachelors degree (Journalism, English, Communications) Over 3 years' experience in a mid-level Copywriter role Exceptional writing and research ability Proven experience in proofreading Experience in Social Media/Content Marketing advantageous Detail-orientated Ability to collaborate with your creative team from concept development right through to final product Proficiency in Microsoft Word, PowerPoint, and Adobe Acrobat Pro Ability to take briefs from Client Service teams submitted through CHASE Updated, detailed portfolio required for application Preference will be given to EE candidates  

A branding and communications agency is looking for a Mid-Senior Graphic Designer with fashion/retail experience.   Job description/duties: Create-lead visual concepts that communicate inspiring digital ideas which will inform and captivate consumers. To design layouts and roll out into 360-degree campaigns. Designs include BTL print elements, digital, visual merchandising and in-store signage. Execute the visual communication and expression of concepts and ideas using graphics and language. Solve problems and challenges a client may face in marketing. Meet with clients, project team or account manager to clearly understand the brief Research concepts (using online, store visits, brand CI, campaign creative, etc.) to gather insights, ideas and brand understanding Develop strategic thinking to assist in the formation of creative concepts Participate and contribute to brainstorming and workshops Initiate the creative direction and concept Articulation of thinking into concepts using visuals Present to creative director/ account manager / team/ client Creatively direct a team if more resources are required (freelance or internal or junior designers) Work closely with the copywriters and present concepts to the Lead Brand Designer and Creative Director Selecting models for shoots, if required Shoot planning and art directing on still shoots Layout and design Image sourcing, selecting and cropping Follow reverts and chain of instruction carefully Save and file work accurately on the server Precision to setting up artwork according to specifications Ensure deadlines are met and the design process is efficient Develop finished artwork   Requirements: Graphic design diploma or degree 5-10 years experience Software: Adobe InDesign, Photoshop and Illustrator Advantageous: Microsoft Office – Excel, Word, PowerPoint, After Effects Excellent knowledge and experience in e-commerce and social media design Candidates must possess the ability to think strategically about the creative outcome of a campaign process Adaptable between multi-tasking and singular focus for campaigns/brands/clients as required An ability to cope with a high work volume within tight deadlines is critical The type of person our client is looking for can be described as follows: self-motivated, takes initiative, humble, strategically minded, creative, flexible, purposeful, streetwise, trend-aware, retail-savvy, brand-aware and detail-orientated.  

Company A large international corporate is looking for a digital art director to join their fast expanding internal ad agency. This is an opportunity to work in a hybrid environment, experiencing the best of both agency and corporate.  Job description Responsible for the conception, design and execution of digital visuals to be used in online advertising and digital marketing. Creating highly intuitive, beautifully crafted ideas across web, mobile apps and social media platforms. The Digital Art Director will often support the Digital Creative Director in the development of digital campaigns therefore, he/she must have strong experience across a range of mediums, including digital, social, integrated and occasionally traditional.   Duties Generate clear ideas and concepts in conjunction with the copywriter Produce sketches and storyboards to visualise ideas Understand marketing initiatives, strategic positioning and target audience Communicate with the rest of the creative team across different types of media Take work from concept to final execution, within deadlines Manage and delegate responsibilities to other designers and provide direction Present completed ideas to clients/team members Stay on top of all trends and maintain best practices Requirements 5 - 7 years prior experience  Strong experience in social media campaign development (Facebook, Twitter, YouTube, Instagram, other) Hands-on experience with web layout design, logo design, typography, colour, print production and image selection  Proficient use of InDesign, Photoshop, Illustrator or other visual design and wire-framing tools Incorporate feedback and take/give direction well Team player with strong communication and presentation skills Relevant education or training Award-winning creative work portfolio reflecting strong conceptual ability Meticulous designer  

As the Marketing Executive for this dynamic team of passionate marketers, you are responsible for overseeing the entire marketing and campaign lifecycle for clients. This includes creating, implementing and managing client campaigns and liaising with suppliers in the process to ensure that all client needs and deliverables are met. Within this role, you will develop the content based on client needs and ensure that all content is of high quality. Job details: Contribute to, and develop marketing plans, budgets and strategies; Ensure brand alignment to marketing plan and key communication messages Brief, meet, and approve quotes and proposals from suppliers Conceptualise and implement relevant campaigns for clients Content creation for clients e.g. website copy, product brochures, LinkedIn writeups, company profiles, personal biographies, social media posts, mailers, newsletters, blogs etc. Weekly implementation of marketing activities for clients Ensure all suppliers are delivering quality work on time, holding weekly status meetings with clients and providing timeous feedback Build, maintain and nurture relationships with all clients assigned to you through consistent communication patterns and timeous responses. Set up and attend weekly and monthly meetings with the clients Develop client reports, measuring key metrics identified Requirements 2-4 years marketing experience A degree in marketing or similar Self-starter able to structure own work and work independently Strong interpersonal and presentation skills Excellent organisation and time management skills Experience as a copywriter Ability to prioritize and multi-task responsibilities/projects Analytical problem solving skills Ability to work in a fast-paced environment Driven to grow and develop skillset Excellent writing, communication, and presentation skills Good teamwork skills

An exciting 360 agency seeks a senior Art Director/Copywriter team to service a range of prestigious fintech clients. Open to existing teams or individuals. Every candidate to submit a CV and portfolio. Must-haves for this role: Relevant advertising experience within the alcohol, financial and/or insurance industries  Minimum of 5 years' overall experience in art direction or copywriting Proven conceptual ability Experience in digital media Experience in TTL media Exciting portfolio/s of relevant creative work Relevant qualification Awards would be beneficial