Job title: Senior Retail Manager - Pretoria
Employment type: Full Time
Experience: 10 to 15 years
Salary: Negotiable
Job published: 17 October 2025
Job reference no: 2064469612

Job Description

Who We Are:

A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.

Who We’re Looking For:

We are currently looking to appoint an experienced Senior Retail Manager to lead operations at our dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance and ensuring exceptional customer service across all departments.

What You’ll Do:

  • Oversee daily operations of the dealership, ensuring smooth and efficient functioning
  • Lead, motivate and manage a team of sales staff to achieve performance targets
  • Implement and monitor sales strategies, promotions and customer engagement initiatives
  • Manage inventory levels, rotation and merchandising standards
  • Ensure compliance with health, safety and regulatory requirements
  • Analyse sales reports and KPIs to identify growth opportunities and operational improvements
  • Handle customer queries and complaints professionally and promptly
  • Collaborate with suppliers, logistics and finance teams to optimise store performance
  • Conduct regular staff training and performance evaluations

What You Need:

  • Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store
  • Proven leadership and team management skills
  • Strong understanding of retail operations, merchandising and customer service
  • Excellent communication, interpersonal and problem-solving abilities
  • Proficiency in retail systems and reporting tools
  • Ability to work under pressure and adapt to a fast-paced environment
  • Tertiary qualification in Retail Management or Business Administration

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